Clay Cooley Ford - Service Center

Great follow up My Ford Flex had a constant 'droning' noise in the back, I knew that it was not the tires and thought it was bearings perhaps, other Ford dealership t My Ford Flex had a constant 'droning' noise in the back, I knew that it was not the tires and thought it was bearings perhaps, other Ford dealership told me twice they thought it was 'nothing' or just the tires. the kids in the back felt like they were in a plane! They figured it out. It was an expensive fix but it has made long trips worth it for the family now and there definitely parts that needing replacing! The kids can actually talk and hear now! More

Great service Awesome job getting dint and scratch out of my Muatang. Everyone has been friendly and very and helpful to me. Awesome job from the team. Awesome job getting dint and scratch out of my Muatang. Everyone has been friendly and very and helpful to me. Awesome job from the team. More

Great service!!!! The employees at Don Davis Ford are great!!! Brought my vehicle for service and received a courtesy wash! Vehicle was done on time! Great communicatio The employees at Don Davis Ford are great!!! Brought my vehicle for service and received a courtesy wash! Vehicle was done on time! Great communication too!! More

Very good and proficient The team was very courteous and professional. I wished the amount of time was less however I understand that it was a busy day. Thanks The team was very courteous and professional. I wished the amount of time was less however I understand that it was a busy day. Thanks More

Easy Oil Change Quick service, had appointment and was out quickly. Joe delivered as advertised They also reset a pesky check coolant warning light while I was ther Quick service, had appointment and was out quickly. Joe delivered as advertised They also reset a pesky check coolant warning light while I was there More

Dan Davis Ford Service Department There was really good service and well prepared staff. The waiting room was comfortable and the wait time was not bad. I have always had a good experi There was really good service and well prepared staff. The waiting room was comfortable and the wait time was not bad. I have always had a good experience. More

Excellent Service Advisor When the opportunity presents itself to acknowledge the professionalism of an individual, I welcome it. i would like to thank Gregory Hopkins for lis When the opportunity presents itself to acknowledge the professionalism of an individual, I welcome it. i would like to thank Gregory Hopkins for listening to my request to make sure that my visit was a pleasant one. Not only did he listen, but when my service was complete, he repeated back exactly what my request was and ensured me that all was completed according to what I had asked. Thank you Gregory and I am looking forward to my next service visit. More

excellent service My service advisor, Steven Lynn, was excellent . He was both professional and helpful. I appreciated his follow ups regarding the status of my vehic My service advisor, Steven Lynn, was excellent . He was both professional and helpful. I appreciated his follow ups regarding the status of my vehicle and coordinating the Valet service. More

Got the job done. Please communicate better. You guys fixed my car and for that I am appreciative. The experience was frustrating. Difficult communication and follow-up. I had to drive over to You guys fixed my car and for that I am appreciative. The experience was frustrating. Difficult communication and follow-up. I had to drive over to find out the status of my car. I chose to go to your dealership. I had other choices but I felt that going to Don Davis would guarantee a good experience. It was average. Jody More

AC Failure Always available and helpful if I have to bring my car in for service. Thorough investigation to identify the root cause of the problem prior to doin Always available and helpful if I have to bring my car in for service. Thorough investigation to identify the root cause of the problem prior to doing any service. More