Clay Cooley Ford - Service Center

Seat belt & computer update issues. I was not happy with the number of times I had to reach out to Jason to get returned phone calls. I think he is trying to take care of too many peopl I was not happy with the number of times I had to reach out to Jason to get returned phone calls. I think he is trying to take care of too many people. I would really like to be re-assigned to Jody. I don't know how I got assigned away from her. More

Recent Service for Ford Ranger Good and positive experience. Friendly service personnel. Helpful suggestions for upcoming maintenance. No problems with checking in and getting at Good and positive experience. Friendly service personnel. Helpful suggestions for upcoming maintenance. No problems with checking in and getting attention of service personnel. Will come back for future service. More

Service Daniel always takes care of me in a fast and friendly way! He explains everything in detail and understands my needs. Service after the sale! Daniel always takes care of me in a fast and friendly way! He explains everything in detail and understands my needs. Service after the sale! More

Service tech The service tech assigned to me was not informative, and did not appear to care. When I asked questions I did not get an answer. I made several calls The service tech assigned to me was not informative, and did not appear to care. When I asked questions I did not get an answer. I made several calls in to the Center, asking when my truck would be available or repaired. I never received call backs with that information. I had to drive by to see if the truck was done. When I got there I asked if the vehicle would be done that day. She said "probably not" but then another service person said that it was finished. I felt that when I asked questions she was just making things up so she would not have to deal with me. Overall disappointed with the service. Also I asked several time if the work would be covered under the warranty, took her a while to figure that out too. More

Great Customer service in sales and maintenance! We had gone to our Sales Rep Bo for help in checking our coverage to see if we had still had warranty and found out we did which was a great deal! Ou We had gone to our Sales Rep Bo for help in checking our coverage to see if we had still had warranty and found out we did which was a great deal! Our truck was fixed !! Thank you ! More

Smooth. Wouldnt go anyplace else.best service and honest. Great work and never any issue. I will stay w this dealership as long as they are there. Honest peop Wouldnt go anyplace else.best service and honest. Great work and never any issue. I will stay w this dealership as long as they are there. Honest people all round. More

Excellence My experience was excellent, I came into the bay for a recall on my vehicle and was informed of two other recalls that were listed as well. I was sati My experience was excellent, I came into the bay for a recall on my vehicle and was informed of two other recalls that were listed as well. I was satisfied that all three recalls were completed in one day. Excellent. More

Window tinting Excellent work that was speedy and efficient. This was work that was normally out of their scope of labor, as this was on my motorhome I purchased els Excellent work that was speedy and efficient. This was work that was normally out of their scope of labor, as this was on my motorhome I purchased elsewhere. More

Great service in and out in no tome! Great service and awesome time requested service in less than 2 hours completed in less than 1 5 Star Ford never could!! I will always use them for Great service and awesome time requested service in less than 2 hours completed in less than 1 5 Star Ford never could!! I will always use them for service and possible look at buying a new truck from them More

Great service, friendly, and dependable Not 1 problem with this dealership, the service and friendless of the employees are top notch. Will forever be my number one dealership. With my Ford Not 1 problem with this dealership, the service and friendless of the employees are top notch. Will forever be my number one dealership. With my Ford and Lincoln vehicles More