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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,967 Reviews

1,967 Reviews of Clay Cooley Ford - Service Center

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March 22, 2024

Excellent Service, everything was explained very well and service was done on time as promised. Marc and Mardi did a great job. More

by AAAVERY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcie Thompson
March 21, 2024

Understands to customer needs. Called back with pricing and when vehicle would be available for pick up. More

by BOBNORWOOD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
March 19, 2024

They did excellent work with my vehicle this last week. I would take it back again. More

by ISLAND J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Butler
March 16, 2024

The only place I take my vehicle for oil change and most services depending on the price. More

by BENSONJP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
March 15, 2024

Everything was great and everyone was so nice and attentive. I would definitely recommend this location!! More

by RASHAWNDAHARDY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
March 15, 2024

Good service! Wait time was a little too long, but other than that good customer service. Thank you Alan More

by MANZANARES_BRENDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 15, 2024

Entire purchase process was very good. Marc Prestwood suggested I talk to Larry Hinton. Larry Hinton showed me cars that I was interested in. F&I completed the purchase finance process More

by donb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Butler
March 15, 2024

They Did the minimum and the customer service experience was not great. Very underwhelming experience. More

by JEREMYRILEY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Timely service at a reasonable price! Don Davis Ford is the only place I will take my RV for truck service. More

by KEVINRANDERSON55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Shannon is an amazing service manager! She listened to me and helped navigate the process. More

by JENNIFERCATHCART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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