Back

Clay Cooley Ford - Service Center

Arlington, TX

4.2
2,082 Reviews

2,082 Reviews of Clay Cooley Ford - Service Center

Sort by
January 06, 2025

wow this is not like Don Davis auto croup. Clay Cooley Ford is a lot better now the service is great here now they really take care of there customer now no more three hour oil change they kno More

by tonylacroce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASHLEY FERNANDEZ FIVE STARS SHE IS THE BEST U HAVE THERE CLAY, Marc Prestwood
January 06, 2025

Service was fantastic, dropped my F150 in the afternoon and it was done first thing the next morning. Cost was expensive, but Ms. Ibarra found discount coupons (on her own initiative) which offered a lower More

by mikied1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie Ibarra
January 04, 2025

Work required performed well and quickly service bill ready in record time all personnel involved very helpful More

by reynoldsjames1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
January 04, 2025

I was impressed with the speed of service. The cost not so much, but Ellie Ibarra looked for savings coupons(without asking) which impressed me and softened the blow... Thank you Ellie. More

by mikied1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie Ibarra
January 03, 2025

At Clay Cooley Ford, services are so professional . My service manager Robert Gracias was amazing since day one up to the pick up day More

by Noe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gracias
January 02, 2025

Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple More

by VSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin` Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Toney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Prestwood, Shannon Burris
December 30, 2024

Good at meeting the needs of customers and see if everything is taking care of More

by clewelling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
December 28, 2024

1st oil change for my Ford Maverick! Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication More

by campos71192
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anastasio Ortega?
December 28, 2024

My first oil change on the 2024 Mustang GT I bought from the dealership went perfectly. I'm glad I bought the Car Care package to get the pickup and drop off service so I don't need to leave the office to t More

by beastcoins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin` Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

This was a quick in and out for an oil change. Looking forward to the next round and the great arrive here. More

by MICHAELLCLIFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dora
...
13
...