Clay Cooley Ford - Service Center

I dropped my truck off on Wednesday 3/20, at 09:00 to get a tire pressure sensor & radio repaired. When I arrived to pick up at 16:30, I find out that neither had been repaired because it was not stated on a tire pressure sensor & radio repaired. When I arrived to pick up at 16:30, I find out that neither had been repaired because it was not stated on the work order. Shannon & a young African American gentlemen argued about the work order in front of me. Which I found unprofessional. Shannon whispered to me that she hated this job. Also, unprofessional. Bottom line is I'm driving around with a non-functioning TPS & an irritating light on my dashboard. At this point I am tempted to take it to 5 star to get repaired because I have lost trust in Don Davis. More

The light change on the passager side the front passanger lite was burned out It was first rate work lite was burned out It was first rate work More

Follow-up communication is below standards. Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops More

I had a great experience. There was no pressure, great communication and excellent service. I can't say enough about my experience. There was no pressure, great communication and excellent service. I can't say enough about my experience. More

Jonathan was very nice and professional. My truck was well taken care of and returned with care. My truck was well taken care of and returned with care. More

Excellent Service, everything was explained very well and service was done on time as promised. Marc and Mardi did a great job. service was done on time as promised. Marc and Mardi did a great job. More

Understands to customer needs. Called back with pricing and when vehicle would be available for pick up. Called back with pricing and when vehicle would be available for pick up. More

They did excellent work with my vehicle this last week. I would take it back again. I would take it back again. More

The only place I take my vehicle for oil change and most services depending on the price. services depending on the price. More

Good service! Wait time was a little too long, but other than that good customer service. Thank you Alan Wait time was a little too long, but other than that good customer service. Thank you Alan More