1,966 Reviews of Clay Cooley Ford - Service Center
Service was prompt and professional; however, I wish they had not rummaged through my center console looking for who knows what. I don't have locks on my rims so I have no idea what they were looking for oth had not rummaged through my center console looking for who knows what. I don't have locks on my rims so I have no idea what they were looking for other than something to steal. This is my third Lincoln purchased at Don Davis and I've never felt the need to remove all personal belongings when taking it for service. Their employees should all have thorough background checks if they are going to be responsible for expensive SUV's. More
Don Davis Ford is truly AMAZING! They go ABOVE and BEYOND! That is why I have purchased 4 vehicles from that dealership. They go ABOVE and BEYOND! That is why I have purchased 4 vehicles from that dealership. More
Very good customer service. Job was done well and in a timely manner. Would highly recommend Job was done well and in a timely manner. Would highly recommend More
makes the communication between me and the techs smooth and easy. highly recommend for service and easy. highly recommend for service More
Joseph was great! He contacted me several times during the service on my truck and let me know issues that were found. He was very polite and courteous. Kudos to the t He contacted me several times during the service on my truck and let me know issues that were found. He was very polite and courteous. Kudos to the techs who performed the service as well for being so thorough. More
Very unhappy with the service I received. Work that should have taken two days maximum took almost a week. Communication was very poor whenever I tried to get an update. The cost for the work Work that should have taken two days maximum took almost a week. Communication was very poor whenever I tried to get an update. The cost for the work that was done was overpriced. Part of the work was warranty and I was still charged for it. I do not recommend Don Davis for service work. More
I was not pleased with my recent visit to your facility. About 35 minutes of waiting for an oil change and tire rotation Mr. Ley appeared in the waiting room to inform me that I needed an air filter and ha About 35 minutes of waiting for an oil change and tire rotation Mr. Ley appeared in the waiting room to inform me that I needed an air filter and had a nail in one of my tires. I approved replacing the filter and repairing the tire. Later he returned recommending a fuel flush which I approved. In total I spent more than 2 hours and the fuel flush was not completed because the proper tool was not available to complete the flush. Furthermore Mr. Ley did not give me an update on any possible recalls that may be in effect. More
Been trying to find ANYONE to help with my blue cruise upgrade, though I still couldn’t get the upgrade done (again) he did give a ford contact which might help! Blue cruise is the Most frustrating ford s upgrade, though I still couldn’t get the upgrade done (again) he did give a ford contact which might help! Blue cruise is the Most frustrating ford service. More