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Clay Cooley Ford - Service Center

Arlington, TX

4.2
1,966 Reviews

1,966 Reviews of Clay Cooley Ford - Service Center

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May 24, 2024

Great service and Tony was very helpful in setting up everything. I will definitely be coming back. More

by BRUCEJ.TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
May 21, 2024

Service was prompt and professional; however, I wish they had not rummaged through my center console looking for who knows what. I don't have locks on my rims so I have no idea what they were looking for oth More

by GABRIEL.DEANDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
May 17, 2024

Don Davis Ford is truly AMAZING! They go ABOVE and BEYOND! That is why I have purchased 4 vehicles from that dealership. More

by roberts.glenn10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Toney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared and Faraz, Ryan Butler, Jeremy Payne, Marcie Thompson
May 14, 2024

Very good customer service. Job was done well and in a timely manner. Would highly recommend More

by S.DICKSON127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcie Thompson
May 14, 2024

makes the communication between me and the techs smooth and easy. highly recommend for service More

by TRACIE.WORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Joseph was great! He contacted me several times during the service on my truck and let me know issues that were found. He was very polite and courteous. Kudos to the t More

by KBALLARD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Very unhappy with the service I received. Work that should have taken two days maximum took almost a week. Communication was very poor whenever I tried to get an update. The cost for the work More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

My salesperson was a young lady by the name of Evelyn Sixtos. She did a great job helping me get my new car! More

by A_FRIERSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Payne, Evelyn Sixtos
May 07, 2024

I was not pleased with my recent visit to your facility. About 35 minutes of waiting for an oil change and tire rotation Mr. Ley appeared in the waiting room to inform me that I needed an air filter and ha More

by TONYD51_15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Ley
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Been trying to find ANYONE to help with my blue cruise upgrade, though I still couldn’t get the upgrade done (again) he did give a ford contact which might help! Blue cruise is the Most frustrating ford s More

by steve.bedison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
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