Clay Cooley Ford - Service Center

At Clay Cooley Ford, services are so professional . My service manager Robert Gracias was amazing since day one up to the pick up day My service manager Robert Gracias was amazing since day one up to the pick up day More

Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple days to complete. Service advisors are very nice and apologetic, however. Their service schedule does not match up with the Ford scheduled maintenance, which is more that just a little disturbing. The manufacturer has a 10k, 20k, and 30k maintenance schedule, but they have a 15k and 30k, so when getting my 20k, since it had already had the 10k one, got a 15k maintenance. This makes no sense at a Ford dealership. More

Good at meeting the needs of customers and see if everything is taking care of everything is taking care of More

1st oil change for my Ford Maverick! Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication More

My first oil change on the 2024 Mustang GT I bought from the dealership went perfectly. I'm glad I bought the Car Care package to get the pickup and drop off service so I don't need to leave the office to t the dealership went perfectly. I'm glad I bought the Car Care package to get the pickup and drop off service so I don't need to leave the office to take care of the maintenance. They picked up my car, performed the service, and dropped it back off all on time. More

This was a quick in and out for an oil change. Looking forward to the next round and the great arrive here. Looking forward to the next round and the great arrive here. More

No urgency, very expensive, do not fulfill promises, things get taken from your car. Services do not match Ford's scheduled maintenance schedule. things get taken from your car. Services do not match Ford's scheduled maintenance schedule. More

This is the worst dealership I have ever dealt with. I will never purchase anything from you again I will never purchase anything from you again More

Alec really did a great job figuring out what was wrong. Took a little longer than expected but I feel like the repair was done correctly. Took a little longer than expected but I feel like the repair was done correctly. More

From the moment I arrived, I was greeted promptly by Robert, who provided friendly and professional service. Throughout my visit, I was kept well-informed about the status of my car. When it was ready f Robert, who provided friendly and professional service. Throughout my visit, I was kept well-informed about the status of my car. When it was ready for pick-up, the process was quick and seamless. Excellent experience overall! More