Clay Cooley Ford
Arlington, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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It was a hassle free experience very professional thank you very much Will certainly use you again you very much Will certainly use you again More
The folks at this dealership are extremely easy to work with when you are looking for a new car. with when you are looking for a new car. More
I had really good time over here was fast and efficient thank you for your service thank you for your service More
Kevin Pryor was great! The finance guy was trying to scam me and gave me fake rates, but thankfully I got my bank on the phone and made him honor their rates instead of try The finance guy was trying to scam me and gave me fake rates, but thankfully I got my bank on the phone and made him honor their rates instead of trying to force me into another lender. The car was delayed by a day to take care of the scratches, but unfortunately was not fully fixed, although they will fix it for free later. 6 days later and they still haven't picked up my trade-in. More
Very professional and friendly staff received an oil change and they washed my car too. change and they washed my car too. More
I learned appointments just mean you get ahead of walkins. That is not an appointment to me. They kept my car for 12 days for a recall that they said would take six hours. My family has purchased man walkins. That is not an appointment to me. They kept my car for 12 days for a recall that they said would take six hours. My family has purchased many cars here, can’t say that will happen again. More
EXCELLENT buying experience from Don Davis Ford Arlington! We had the pleasure of working with Alex Alvarado. He made for a great customer experience. Alex was professional, high integrity, knowled Arlington! We had the pleasure of working with Alex Alvarado. He made for a great customer experience. Alex was professional, high integrity, knowledgeable, and very efficient. We also spoke with Jeremy Payne, the GM, and it provide confirmation of a great choice of dealerships. What an amazing and highly professional staff at Don Davis Ford Arlington. The overall experience was pleasant, not rushed, and no pressure. Thank You Don Davis Ford and more importantly, thank you Alex! Highly Recommend! More
Great 👍 people , they take care my issue exelent advisers... I have to leave my truck there and offer me to take me to work, and bring me back when my truck was ready. advisers... I have to leave my truck there and offer me to take me to work, and bring me back when my truck was ready. More
Vehicle was there for scheduled recall repairs and several under warranty issues. It was scheduled a month in advance. When we scheduled the work we were told it would be 3-5 days to complete the wo several under warranty issues. It was scheduled a month in advance. When we scheduled the work we were told it would be 3-5 days to complete the work. After the 5th day without hearing from anyone, we called and left messages for Shannon asking for her for an update. We made addition inquiries to Shannon’s voicemail for several more days and didn’t hear from her. On day 7, we called again and finally were able to talk with Shannon who spun a story about someone failing to timely order the parts needed for the recall repairs and then once ordered, the items were lost in transit and had to be reordered. She said she hoped the parts would arrive soon and the work would be completed. We asked how something that was scheduled a month in advance wasn’t ordered or received timely, then gets lost, and why she didn’t return our calls for several days for an update. She didn’t have a good response. The 8th day, we received a call from Shannon saying the parts were found and the work was completed and we could pick up our vehicle. When we arrived to get our vehicle and spoke with Shannon, we didn’t receive any further explanation or apology. More