Clay Cooley Ford

Krystal does an excellent job when I have my truck service. She good in give you excellent detail what’s going on with your vehicle. Krystal is good at her. Thank you for a great job. service. She good in give you excellent detail what’s going on with your vehicle. Krystal is good at her. Thank you for a great job. More

Didn’t have cabin air filter Paid a high price for a tire rotation and brake fluid flush tire rotation and brake fluid flush More

God Cervice nice car Alex he’s doing 👍 Larry very good 👍 they very good person 👍 they very good person More

Cue was awesume to work with. It was a pleasure dealing with a real person. He even rode with me to my house to see how the Bronco fit in the garage. Great conversations, and a It was a pleasure dealing with a real person. He even rode with me to my house to see how the Bronco fit in the garage. Great conversations, and an excellent experience overall. I never once felt pressure to buy anything. Alex also worked quickly and scrambled to get me a loan rate that compared to my credit union in todays economic environment. Thank you for the great service. More

My washer fluid was low it was not added and they also there was no complementary car wash. there was no complementary car wash. More

As the saying goes you never get a second chance to make a first impression. I am a disabled veteran and the proud mom of Kloe, a Yorkie service dog. My 2014 Ford Escape dashboard engine light came on while a first impression. I am a disabled veteran and the proud mom of Kloe, a Yorkie service dog. My 2014 Ford Escape dashboard engine light came on while driving. Krystal Reyes, a phenomenal Service Advisor answered all of my questions and has excellent communication skills. She spoke with Austin Howell, Service Manager who is professional and has “A Can Do Attitude!” They did not compromise or skip a beat on my repair service👨‍🔧. They both went above and beyond and far exceeded all of my expectations. The Service Technicians and Customer Service Representatives are always willing to go the extra mile with a smile! My 2014 Ford Escape was delivered ahead of schedule. Your quality of work is truly exceptional. Thank you for your outstanding Customer Service. Kericia & Kloe🙏🏾🐶🐾 More

Great service and friendly. My vehicle was done on time and didn't have problem. My vehicle was done on time and didn't have problem. More

While the wait to get service takes weeks they do an outstanding job from the service writer on to the mechanic. outstanding job from the service writer on to the mechanic. More

90+ minutes for an oil change and tire rotation. Zero feedback offered by the service manager on the checkup, had to ask. Recommend you DO NOT buy the service package from this dealer... I'm stuck. Zero feedback offered by the service manager on the checkup, had to ask. Recommend you DO NOT buy the service package from this dealer... I'm stuck. More

Don Davis did me right 6 years ago buying my truck and did me right again buying my new Bronco. Cue is an absolute saint. Worked with me and didn’t give up on the deal even when it looked like we couldn’ did me right again buying my new Bronco. Cue is an absolute saint. Worked with me and didn’t give up on the deal even when it looked like we couldn’t make it happen. after I drove away I realized I forgot something in my trade in of extreme sentimental value and he got it right away and saved it until I could come grab it. He was an absolute pleasure to work with. More