Clay Cooley Ford

I called service department about an antifreeze drip. Very quick turn around on water pump & radiator hose. Very quick turn around on water pump & radiator hose. More

I had a prior experience shortly after they took over from Don Davis and had a bad experience. I posted a survey and was contacted immediately by Alex the service manager. He said next time we needed any from Don Davis and had a bad experience. I posted a survey and was contacted immediately by Alex the service manager. He said next time we needed anything let him know. A month later we did. He went above and beyond. Stood by his word and took great care of us. Thank you Alex More

They were helpful and attentive. I called to confirm the vechicle was available and was able to assist with my trade I called to confirm the vechicle was available and was able to assist with my trade More

I love the fact that Mr. Gibbs worked really hard to get me into a car. I didn't have much to out down, but he thought of every solution possible and for that I am forever gr Gibbs worked really hard to get me into a car. I didn't have much to out down, but he thought of every solution possible and for that I am forever grateful. The car he chose, had everything I wanted in my next car and it was an SUV. Thank you very much Mr. Gibbs. I will be sending my sister to you next. You are awesome! More

It is like pulling teeth to get anything done . I have bought 5 Ford Explorers from Don Davis Ford with not even 1 hitch . I never even met the GM at CC Ford , nor did he bother ! I was there on I have bought 5 Ford Explorers from Don Davis Ford with not even 1 hitch . I never even met the GM at CC Ford , nor did he bother ! I was there on Tuesday for 5 hours and all I got done was an oil change. ! They were suppose to fix the computer and said they did. I drove off and it was NOT fixed ! In the deal they were suppose to make a payment in my name. It has been 2 weeks NO PAYMENT ! Even the former GM from D D Ford called them and told them to treat me right ! HA anyway I have been frustrated ! I probably recommended at least 25 customers that bought cars from DD Ford. No more.. I’m going back to get this car fixed 1 more time next week ! More

Great customer service! From purchasing my new vehicle and needing to get service done not even a month later for unfortunately getting a nail in my tire. My tire pressure l From purchasing my new vehicle and needing to get service done not even a month later for unfortunately getting a nail in my tire. My tire pressure light kept coming on and I thought it was due to the freezing cold weather. I was later told I had a nail. Once explained, I got it fixed and was on my way out the door within an hour! More

Great people and great service. I would recommend them to anyone looking for a great deal on a car and great service I would recommend them to anyone looking for a great deal on a car and great service More

Easy to deal with compared to other dealers i visited. 2nd vehicle purchased at a Clay Cooley Dealership 2nd vehicle purchased at a Clay Cooley Dealership More

I love my new car and I and very happy I decided to come see ya’ll see ya’ll More

The dealership danced around the final agreed upon price. Raising it by over $3k. Changing the "Admin Fees" from $400 to $475. Final insult...raised the price by $140, due to them holding onto the vehicle fo Raising it by over $3k. Changing the "Admin Fees" from $400 to $475. Final insult...raised the price by $140, due to them holding onto the vehicle for me. As I was on my way to the dealership, a couple was interested in the vehicle I was enroute to purchase. Salesman told me since they held off on selling that vehicle...that consideration would incur an additional $140 fee. I NEVER wish to interact with anyone from this dealership. Clay Cooley Ford seems to be immunized against integrity. The ONLY positive comment I may contribute is that after hours of standing firm on the agreed upon price... I left with the vehicle...at approximately $5k less than sticker price. Finally, I am not conveying a review which I have already presented to the sales manager. It's easy to do so, when it's the truth. Shop with dealership at your own peril. Just 'sayin More