Clay Cooley Ford

Waited 2 1/2 hrs for an oil change and tire rotation because the service advisor wrote it up as a “non-waiter”. Zero communication from the service department. It’s like you have to do their job for t because the service advisor wrote it up as a “non-waiter”. Zero communication from the service department. It’s like you have to do their job for them to get anything done. This is the second time this has happened. I purchased my vehicle which is the only reason I get it serviced here. No more, Don Davis has lost my business. More

The sales force at don davis was awesome all my needs were accomplished! I have a great truck ! Thanks Tony were accomplished! I have a great truck ! Thanks Tony More

Great Experience at the dealership. Shannon was excellent and car was delivered on a timely basis as promised. Shannon was excellent and car was delivered on a timely basis as promised. More

A good purchase experience. All questions answered, informative and satisfactory. Sales person Walt Ayers was very helpful. All questions answered, informative and satisfactory. Sales person Walt Ayers was very helpful. More

Outstanding customer service and care! Well worth the drive and time spent at this dealership! Well worth the drive and time spent at this dealership! More

Second truck from don Davis salesman Kevin Pryor was helpful and curious will come back helpful and curious will come back More

The only dealership in the entire country willing to sell a new Bronco Badlands at MSRP instead of price gouging customers for $15-30k over. The dealership was so good I flew out from California to Texas to a new Bronco Badlands at MSRP instead of price gouging customers for $15-30k over. The dealership was so good I flew out from California to Texas to purchase directly from Don Davis Ford in Arlington and then drove the new vehicle home. More

Don Davis Ford was recommended to me by my husband who is a Don Davis Nissan customer. My experience with selection, test drives, and even going to get a truck I was interested in from a person they loaned i a Don Davis Nissan customer. My experience with selection, test drives, and even going to get a truck I was interested in from a person they loaned it to for the day was great. Ryan was very efficient and there was no pressure to buy anything extra. I will say that by the time you are at a dealership for over 6 hours you are tired and ready to go. When signing the contract I briefly looked over and signed. However, I paid sticker and upon reviewing the contract at home the MSRP on the contract was $2500 higher than the sticker. When we returned the next day to bring the title to my trade-in we spoke with Chad. He explained that we should have looked at the internet price because the difference in price was "dealer add-ons". Granted, some trucks on the lot had an envelope sized tag in the windshield with the MSRP and a dealer add-on figure with a new total. Note this is not near the window sticker. The truck I purchased did not have any extra tags anywhere noting that there were "dealer-add-ons" that affected the bottom line. Who carries their phone around a dealership making sure the truck you are looking at is the price listed? Anyway, Chad made it right. The contract was rewritten for the window sticker price. I was happy with the outcome but I think that the dealership should be more clear about what the final price is and what exactly the dealer add-ons are. I still don't know what the add-ons were for my truck. I also wonder how many people this gets over on. There is a spot on the contract for add-ons so the cost should be listed there. Overall I was very pleased with my choice of truck, the selection at the dealership and the courtesy of the staff. More

Shannon always greets me with a smile, and is an excellent communicator! It’s so important to me to have a service manager who is informative and always ready with helpful solutions. Shannon is the excellent communicator! It’s so important to me to have a service manager who is informative and always ready with helpful solutions. Shannon is the reason I keep coming back to Don Davis! More

Very good service. The service people were very courteous. The work was done in a reasonable time. The service people were very courteous. The work was done in a reasonable time. More