Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Clay Cooley Ford

Arlington, TX

Overview
Employees
Reviews
Vehicles
4.4
4,488 Reviews
Contact Dealership
View Awards

633 North Watson Road

Arlington, TX

76011

Directions

By Type

Showing 4,488 reviews

March 24, 2024

Follow-up communication is below standards. Waiting 5 to 7 days before any updates. vehicles repair takes 5 to 7 days with no update. If one advisor is off the process stops More

by THOMASCHIEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood, Shannon Burris, Marcie Thompson
Report | Print
March 23, 2024

I had a great experience. There was no pressure, great communication and excellent service. I can't say enough about my experience. More

by CHAD CAPPS
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
Report | Print
March 22, 2024

Professional, reasonable, and answered all questions fully. Honesty and integrity are evident. Great experience, would deal with them again More

by gbeam1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasseen Malas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Butler
Report | Print
March 22, 2024

Alex was very helpful! I love my new Expedition. He answered all of my questions and helped me reach a good deal. Easily recommend this dealership. More

by marshallad3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasseen Malas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 22, 2024

Excellent Service, everything was explained very well and service was done on time as promised. Marc and Mardi did a great job. More

by AAAVERY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood, Marcie Thompson
Report | Print
March 22, 2024

Jonathan was very nice and professional. My truck was well taken care of and returned with care. More

by JSROSSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pope
Report | Print
March 21, 2024

Understands to customer needs. Called back with pricing and when vehicle would be available for pick up. More

by BOBNORWOOD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
Report | Print
March 19, 2024

They did excellent work with my vehicle this last week. I would take it back again. More

by ISLAND J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Butler, Marc Prestwood
Report | Print
March 18, 2024

Excellent from start to finish! Best experience I have had in 50 years of carbuying More

by mrksd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasseen Malas
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Toney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Butler, Jeremy Payne, Adryan Herrera
Report | Print
March 18, 2024

I have left several messages with finance department and they will not call back. Horrible customer service. They will never get my buisness again More

by bhastings29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin` Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Butler
Report | Print
1
...
45
46
47
...
449