Clay Cooley Ford

Don Davis was the fourth dealership we visited this week. My husband and I had barely walked on to the lot, when Carl came out to greet us and see how he could help us. At the second and third dealership, My husband and I had barely walked on to the lot, when Carl came out to greet us and see how he could help us. At the second and third dealership, we walked around the lot for 10 minutes, then went in to the showroom to ask for help. At one of the dealerships, an employee hollered at us from two cubicles away and sent someone else to see what we wanted. Carl was knowledgeble, experienced, answered our questions, and when we asked a question Carl did not know, he found someone who knew the answer to our question. Carl was very calm and patient with us, and he didn't talk so fast and pushy that we had to concentrate on what he was saying, like at one dealership. We appreciated the price quote in a timely fashion, as well as staying beyond their closing hours to complete the sale. We offered to return on Monday, since it was getting late, but the staff choose to stay, so we could complete the sale that evening. When we had to examine the car for hail damage and discovered two dings, I was dejected about the dings, especially the one on the hood. For me, it was a deal breaker, but before I had the chance to say that I didn't want to buy a car that was already damaged, Carl said Don Davis would repair the hail damage. I liked Don Davis' offer of the three year/unlimited mileage Tire and Wheel protection. I appreciated the ability to buy an extended bumper-to-bumper warranty plan that fit my driving habits. Don Davis dealership, Carl, and the Finance Officer (football player from Monroe, LA--my apologies for not remembering your name) made buying this car easier than what we had anticipated. A week ago, we were not even thinking about buying a new car. Then, we learned that my current car's engine block had cracked. I really, really loved my car, but it was not worth the money to repair it. I received a fair offer on my car as a trade-in, even with the damaged block. Thank you Don Davis Ford staff for making an unwelcomed need, pleasant. Sincerely, Julia & Cody Bell. More

The Don Davis Ford sales staff was very professional. They made my car buying experience one of the best I have ever had purchasing a vehicle from beginning to end. The follow-up from their sales manager They made my car buying experience one of the best I have ever had purchasing a vehicle from beginning to end. The follow-up from their sales manager, Timothy Goodman, was the reason why I purchased from Don Davis Ford and will purchase from there again in the future. More

I went into the Don Davis dealership with low to no expectations. I have two 2008 Lincolns,an MKX and an MKZ that I had leased from Platium Lincoln Mercry (that has since gone out of business) I want expectations. I have two 2008 Lincolns,an MKX and an MKZ that I had leased from Platium Lincoln Mercry (that has since gone out of business) I wanted to refinance and purchase. I also wanted to reduce my car payments as much as possible. I was told after my credit check that to refinance those two vehicles, I would have to go through an outside bank and the interest rate would be at double digits percentage rates. What came next absolutely blew us away. Larry Hinton presented a proposal to my wife and me about leasing two new vehicles instead of spending another five years paying on two cars that are already three years old and to refinance them would see us putting another (5) yrs into two used vehicles. What he said made sense, so the deal we struck for two new lease vehicles was one that my wife and I are very comfortable living with. So far the attention and the quality of the service we have received has been outstanding. We were totally satified with their concern for qood quality care for their customers. I will go as far to say that the Don Davis staff is to be commended for their overall excellent customer care. More

I just left the dealer less than an hour ago. That's how great an experience it was! All the guys were great, straight forward and genuine. This is the best car buying experience I've ever had! great an experience it was! All the guys were great, straight forward and genuine. This is the best car buying experience I've ever had! More

As many of us can appreciate, car buying should be one of the most exciting purchases we make in life, but usually it quickly becomes draining and quite stressful. When we were shopping for a new car recent the most exciting purchases we make in life, but usually it quickly becomes draining and quite stressful. When we were shopping for a new car recently we had in mind what we wanted and needed for our family. We had stopped at a car dealership we had used in the past, but the inventory did not carry what we needed. Thanks to technology, we found the car we had been looking for on the Don Davis website. From the time we stepped onto the lot until we drove off with our new car, the experience was nothing short of pleasant. The customer service we received from Irvin and Burl was impeccable. Before the purchase of our new car, I was not familiar with Don Davis, today I am writing a review and would highly recommend them to anyone reading this, as well as to my friends and family. We will definitely be back again in the future! Travis and Karen More

I told them specifically what I wanted in a truck and how much I wanted to spend. They met this request to a "T" & FAST!!! This is no doubt,the least painful car buying experience I have ever had! They hav much I wanted to spend. They met this request to a "T" & FAST!!! This is no doubt,the least painful car buying experience I have ever had! They have my future car buying business no question! More

I could not have recieved better service than I did from Michael Plummer and the group at Don Davis. To say they went above and beyond is without question. I drove over 4 hours to their dealership and upo Michael Plummer and the group at Don Davis. To say they went above and beyond is without question. I drove over 4 hours to their dealership and upon arrival the vehicle we discussed was exactly what they said it was. Everyone I dealt with was extremely professional and all business transactions were easily and quickly completed. I couldn't be happier and I give them all the stars! More

The GM was so kind and when the car I wanted had hail damage, he gave me one to drive and let me drive it until the exact car I wanted came in from the factory. He kept me informed as to when the car wa damage, he gave me one to drive and let me drive it until the exact car I wanted came in from the factory. He kept me informed as to when the car was arriving and had it ready for me to pick up the day he got it at his dealership. More

The dealership had employees that cared about the customer and trying to find the exact vehicle that I needed. They knew their product and kept thongs on a business/professional level, even when the customer and trying to find the exact vehicle that I needed. They knew their product and kept thongs on a business/professional level, even when the money topic became the final topic. They did not try to pressure me into buying, just answered my questions, added the equipment I wanted and got the prove where I wanted it. It was a great experience and I am a customer for life. They took the time to carry me around to meet the service manager should I need service/warranty work preformed and made me feel like they all wanted to welcome me into the family. More

THE SALES PEOPLE HAD GOOD PRODUCT KNOWLEDGE OF CARS AND THE SALES PEOPLE HAD GOOD PRODUCT KNOWLEDGE OF CARS AND SUV'S THAT I WAS LOOKING FOR. THE SALES STAFF HELPED ME MAKE THE BEST CHOICE OF VEH THE SALES PEOPLE HAD GOOD PRODUCT KNOWLEDGE OF CARS AND SUV'S THAT I WAS LOOKING FOR. THE SALES STAFF HELPED ME MAKE THE BEST CHOICE OF VEHICLE THAT NEEDED AND WITH THE EXTENDED COVERAGE PROGRAM WARRANTY THAT I WAS WANTING. I WAS ABLE TO ENJOY THE JOB OF FINDING AND BUYING A NEW SUV. More