Clay Cooley Ford

Jennifer was so friendly and willing to take the extra time it took for us to locate the vehicle we wanted. We knew exactly the car we wanted and Jennifer and Jason Kramer both assisted us in the process time it took for us to locate the vehicle we wanted. We knew exactly the car we wanted and Jennifer and Jason Kramer both assisted us in the process with extreme professionalism. Jennifer and Jason working with Mark, were able to convince Ford to allow us to buy a car that was slated for Cowboy stadium, thus we got the exact car we wanted!!! Thank you, thank you---this is the kind of service that will bring us back to Don Davis Ford!!! Ron and Kathleen Pyles More

I HAVE HAD VERY GOOD EXPERIENCE AT DON DAVIS FORD,THEY ARE ARE WONDERFUL THERE. THIS IS MY SECOND NEW CAR BUY THERE AND I WILL RETURN. ARE ARE WONDERFUL THERE. THIS IS MY SECOND NEW CAR BUY THERE AND I WILL RETURN. More

I had previously purchased a pre-owned certified Ford Focus back in 2004 and was very satisfied then with their customer appreciation "right from the start" which made you feel like you're part of a fami Focus back in 2004 and was very satisfied then with their customer appreciation "right from the start" which made you feel like you're part of a family after the purchase. The service department was always helpful, so when I was looking into updating my vehicle I talked to Andrew initially and he helped me find the model that I was interested in and Audrey was the associate that helped me finalize the sale. That Focus which I bought in 2004 was traded in for a 2012 Focus. I was pleased with the overall experience and was surprised to find out that after eight years the "right from the start" new customer celebration was still being held. This dealer is very customer service oriented, while many other industries have forgotten or lost touch with what it means to take care of your customers first. More

5 of 5 in every category was easy. This was hands down a much better experience that I could have ever anticipated, from the moment I stepped on the lot every single employee @ Don Davis was ready and willi much better experience that I could have ever anticipated, from the moment I stepped on the lot every single employee @ Don Davis was ready and willing to do anything I needed of them. Michael was a wonderful sales rep, he communicated his knowledge of the product in a very down to earth,very non-aggressive way. I never got the sense that I was being "Sold" Michael simply listened to my needs/concerns/budget and then took his vehicle knowledge recommended a vehicle he thought would work for me, and he was more than right. It was so easy, there was zero decision making on my behalf, He found a great truck in my price range in a color that he thought I would like. I have been driving the truck for 3 weeks now and I could not be happier, everything about the experience has greatly exceeded my expectations. It is the kind of customer service you feel like you would pay way extra for, but then somehow at the end of the experience Don Davis was cheaper than the other dealership I shopped and the service @ Don Davis was so much better. I would recommend Don Davis Auto Group to friends, family, and anyone else who would listen. They treated me great, and for that reason I will be a lifelong Don Davis Customer. Regards, Parker Taggart More

Chauncey was the highlight of the visit. Everything else felt pretty normal as all new car dealerships have felt to me in the past. But Chauncey is a really nice guy, and he is certainly a fellow they shou felt pretty normal as all new car dealerships have felt to me in the past. But Chauncey is a really nice guy, and he is certainly a fellow they should keep around. More

loved this dealership... it was painless as possible. we were in and out w/in 3 hours. i got the most car for my money and the sales person was very pleasent to work w/. were in and out w/in 3 hours. i got the most car for my money and the sales person was very pleasent to work w/. More

Audrey was very friendly and explained everything in terms that were easy to understand. She made me feel very comfortable and relaxed and I felt as though I was talking to a friend. terms that were easy to understand. She made me feel very comfortable and relaxed and I felt as though I was talking to a friend. More

OUR EXPERIENCE AT DON DAVIS FORD WAS VERY PLEASING AND WE WOULD HIGHLY RECOMMEND TO OTHERS. THANKS FOR YOUR PROFESSIONALISM AND CUSTOMER SERVICE. SINCERELY, THE NICHOLSONS WOULD HIGHLY RECOMMEND TO OTHERS. THANKS FOR YOUR PROFESSIONALISM AND CUSTOMER SERVICE. SINCERELY, THE NICHOLSONS More

My wife and I have purchased many new cars over the last 25 years so we have high expectations when we go to a professional automaker dealership with the intent of making the second largest purchase(s) a fa 25 years so we have high expectations when we go to a professional automaker dealership with the intent of making the second largest purchase(s) a family makes other than their home. We spent over a week going to multiple Ford and other dealerships in the Dallas/Ft Worth Metroplex area and were very disappointment at our experiences, that was until we met Andrew and the other sales professionals at Don Davis Ford. Andrew met us at the door of the dealership at our appointment time, he had everything set up for the two test drives as we discussed on the phone (this was the first time this happened successfully during our car search). He and the rest of the sales team were dressed appropriately and had a professional friendly demeanor,(again, something that we did not experience with other dealerships during our search. In fact we were stunned to see salesmen in T shirts which to us creates a very informal unprofessional atmosphere. In fact at another Ford dealership, which I will not name, we waiting for 1/2 hour for a salesmen and we ended up being helped by one of the service techs who just so happened to have access to the key to the car we wanted to drive - so unprofessional and disappointing for one of the largest Ford dealerships in the Metroplex). Andrew was very well versed in product knowledge for the two different model cars we ended up purchasing from him that day. He spent a lot of time (9 hours) with us with out us feeling rushed in the least or that our questions and concerns were not important. He made our car buying experience very positive and enjoyable - after all that's what should happen when you buy a new car! We love our new vehicles and Andrew calls us regularity to follow up making sure we are happy with our purchases. Andrew along with Burl in Financing, and the rest of the team at Don Davis Ford have that special level of excellence which is so very rare for car sales these days. I highly recommend Andrew and the dealership. You will be taken care of and not disappointed. More

Second experience for me in buying a vehicle from Don Davis. Bobby was knowledgeable and helpful, assisting us and allowing us to test drive several vehicles in order to choose the best one for our need Davis. Bobby was knowledgeable and helpful, assisting us and allowing us to test drive several vehicles in order to choose the best one for our needs. Mark Plummer was also excellent, and Burl in the finance office was very helpful. Thanks all More