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Clay Cooley Ford

Arlington, TX

4.4
4,226 Reviews
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633 North Watson Road

Arlington, TX

76011

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Showing 4,226 reviews

October 23, 2024

Progress tracker said car would ready ready Friday at 6pm. Called service advisor at 11:59 am next day for an update. She finally called me 10 minutes before closing Saturday my car was ready but you wer More

by jssrt99
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shannon Burris
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

The overall experience was great ! Fast service and great to work with , he loves his Ford More

by agraham0422
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

Very helpful, very professional. Would definitely come back again to the Clay Cooley Ford service shop. More

by rod.stalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
October 22, 2024

Very easy to work with and super knowledgable. Larry Hinton is top notch. My entire family has been using him for years. More

by austin63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Hinton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faraz Amdani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

The turnaround time for service was WAY TOO LONG. Too many excuses why the work did not get done in a timely manner. More

by Bluebonnett Belle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Pope
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Friendly and helpful. Making me write 15 words seems a bit pushy however. Just accept what I wanted to send to begin with. More

by B.kornegay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Don Davis customer for nearly 25 years and was not aware this was now a Clay Cooley dealership. Prices are now 60% higher and service was extremely slow. Good to know as I will be seeking for future service More

by mario.delgado226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

The sale of the dealership from Don Davis has seen significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. More

by patrick.mccarty76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

They made dealing with them super easy. There was no hassle, and very easy to work with. Highly recommended. More

by pete.quiroz75
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

I recently purchased a new vehicle from Nicholas Graham at Clay Cooley Ford in Arlington. He was great to work with during the whole car buying process. I will definitely go back the next time it’s time More

by ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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