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Clay Cooley Ford

Arlington, TX

4.4
4,514 Reviews
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633 North Watson Road

Arlington, TX

76011

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Showing 4,514 reviews

December 31, 2014

Customer was Misled at Don Davis Ford Don Davis Ford did not honor an offer on the Don Davis Ford website. I was ready to purchase a Ford Expedition EL on January 1, 2014. I shared the p More

by DChandler
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager, Bobby Jones
Jan 13, 2015 -

Clay Cooley Ford responded

Hi Mr. Chandler, this is Mark Plummer and I am the General Manger for Don Davis Ford Lincoln. I would like to start by apologizing for you feeling we mislead you. We did make a mistake and I am truly sorry for that. The Year Model was changing and we mistakenly used the MFG Rebates for a 2014 instead of a 2015 when pricing the vehicle online. Please trust me when I say it was a mistake. We had no intentions of misleading anyone. We have been in business for over 35 years and you cannot stay in business this long without taking care of your customers. Please give me a call. I am sure we can work this out...8175885415

December 30, 2014

Great experience This is my second vehicle purchase with Don Davis. I am very satisfied with the way I was treated during the purchase. Daniel Moore did a Great job More

by hercdriver11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Moore, Mark Plummer
December 27, 2014

Very UN-Don Davis experience I have looked at two vehicles at this dealership, and they really had an opportunity to sell to me twice. I chose to go to Don Davis Ford because my More

by tcox1783
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unknown
December 26, 2014

Top Professionals The staff at Don Davis are very professional. Integrity, Character, Devotion are three words that describe their desire to ensure a pleasant car buyi More

by thenderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Plummer
December 25, 2014

The Sales' Experience I am grateful for the time and attention being given to me every time I visit. The F150 has more than what I expected, but everything I asked to be in More

by candydoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nini Castillo Sales rep
December 08, 2014

Another Satisfying Experience Needed to determine cause of the lit Check-Engine Light on my 2007 F250 Diesel and took it to the Service Dept. for determination of cause. As alwa More

by hatfiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby & Chris in Truck Service
December 08, 2014

Great Purchase Experience Decided to buy a newer used F250 Diesel to replace my 2007 F250 Diesel. Don Davis Ford, once again, exceeded my expectations regarding the purchase More

by hatfiro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Catherman, Jason Kramer, David Yeager, Dustin Hambrick, Mark Plummer
November 25, 2014

New car purchase I bough t a new Ford from Bryan Mendoza at Don Davis Ford. He was excellent; friendly, knowledgeable, very helpful and accommodating, and not pushy. More

by maryl127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Mendoza
November 25, 2014

Another Great Experience Thank you Audrey for all your help once again for my wife's 2014 Kia Sorrento she really loves the heated seats in it. Would like to Thank the guys i More

by mrclaus60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
November 16, 2014

Great experience with dealership It was a great experience very friendly people very helpful and the salesperson was very professional and kind and the financial people the same it w More

by Bennielee2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brayan Daniel Alvarado Mendoza
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