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Clay Cooley Ford
Arlington, TX
4,481 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,481 reviews
August 30, 2024
Everyone I encountered was awesome. Very friendly staff. Everyone involved did their best to get me in what I wanted with the price I wanted. Very friendly staff. Everyone involved did their best to get me in what I wanted with the price I wanted. More
by MICHELLEPAYNE1974
Verified Customer
August 30, 2024
Overall my experience was good. I would like to see a better closing statement that lays out credits and debits in separate columns. I would like to see a better closing statement that lays out credits and debits in separate columns. More
by Randyann90
August 28, 2024
My truck was on the dealer for more than 10 days for a TPMS light, Also when I purchase the truck I bought the service plan but what for my surprise I check the in cabin filter and the air filter and they TPMS light, Also when I purchase the truck I bought the service plan but what for my surprise I check the in cabin filter and the air filter and they were not replaced, my truck have 20.000 miles. I spoke with Jonathan and request it to be done but after 11 day when I picked the truck it was not done. Also communication is very poor. I credible my truck keep turning the TPMS light on and oof all the time. Also my truck was cleaned when I dropped off but it was dirty when I picked up More
by Rodolfo Madrinan
Employees Worked With
Jonathan Pope
August 17, 2024
Kevin Pryor was great! The finance guy was trying to scam me and gave me fake rates, but thankfully I got my bank on the phone and made him honor their rates instead of try The finance guy was trying to scam me and gave me fake rates, but thankfully I got my bank on the phone and made him honor their rates instead of trying to force me into another lender. The car was delayed by a day to take care of the scratches, but unfortunately was not fully fixed, although they will fix it for free later. 6 days later and they still haven't picked up my trade-in. More
by VSA
