Clay Cooley Ford

Initial sales experience with Don Davis dealership was good. Fair pricing and negotiation and was stress free. After sale is horrible. Could not get return phone calls from my salesman or the Sales ma good. Fair pricing and negotiation and was stress free. After sale is horrible. Could not get return phone calls from my salesman or the Sales manager at this dealership when I needed them to fix some new car scuffs and with questions I had about the spare tire. The receptionist can never get either of them to the phone and they don’t return voicemails or texts. I’m at 8 contact attempts over 10 days now with no resolution or explanation. More

My family and I had just moved to the DFW area and were looking for a car to suit our needs. There were a number of dealerships in the area but we eventually ended up at Don Davis Ford. Right from the mome looking for a car to suit our needs. There were a number of dealerships in the area but we eventually ended up at Don Davis Ford. Right from the moment we pulled in, we were greeted and welcomed by Isla, who walked us through the whole process. Her and Yasseen were very patient with us from start to finish and ensured that all our questions were answered. Even after our purchase, Isla checked in from time to time to ensure that everything was alright with the car. We are very grateful for the service. More

Don Davis Ford has an extra-ordinary general manager. He personally interveined into several problems and solved them expeditiously. He personally interveined into several problems and solved them expeditiously. More

I leased my Lincoln in 2019; then purchased it last year. It has been a pleasure to drive. When it has been necessary to take it to Don Davis, I have had very good service. Thank you Lucy Thompson It has been a pleasure to drive. When it has been necessary to take it to Don Davis, I have had very good service. Thank you Lucy Thompson More

I've always had good experiences in the past, but this last time was not the best experience. I asked if the courtesy car could drop me off as I had things I needed to do. I was told it would be maybe 30 last time was not the best experience. I asked if the courtesy car could drop me off as I had things I needed to do. I was told it would be maybe 30 minutes and to sit on the bench out front. After an hour and a half I asked another employee about the courtesy car and they got it immediately. Then when I go to pick up my truck. I pay, get my keys, but my truck is nowhere in sight. Had to be retrieved in the back. It seemed as if none of the service advisors care about doing their job. Gives me second thoughts on returning in the future. More

Drove almost 10 hours to buy a vehicle and unfortunately ended up purchasing one that had already had some body damage. Car fax means absolutely nothing. People take vehicles to non dealers and car repair ended up purchasing one that had already had some body damage. Car fax means absolutely nothing. People take vehicles to non dealers and car repairs never make it on car fax. Very misleading to say a car has a clean car fax, since an unsuspecting customer buys vehicle thinking it has never had body work. Not happy with my purchase. Will not consider purchasing another vehicle from Don Davis. More

Everyone is personable and wants to make you happy. The finance guy (don’t remember his name, but it’s possibly the Ryan Butler referenced in this review) was a typical finance guy – a little bit humor The finance guy (don’t remember his name, but it’s possibly the Ryan Butler referenced in this review) was a typical finance guy – a little bit humorless – and I had to fight for the best interest rate, but I got it. I was knowledgeable before I went in, so I had ammunition! And I left the dealer with the new vehicle and very happy. More

Thanks so much for fixing the issue after so many others could not! Thank you again. could not! Thank you again. More

Everything went well. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. Did not like the wait. Although I understand lunch time. Next time I will come earlier in the morning. More

Great service! We were able to do most of the transaction on line. Met the guy halfway to Arlington to pick it up. I have bought many new vehicles and this was the We were able to do most of the transaction on line. Met the guy halfway to Arlington to pick it up. I have bought many new vehicles and this was the smoothest transaction ever! More