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Clay Cooley Ford
Arlington, TX
4,551 Reviews
Today:Open today 9:00 AM - 8:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,551 reviews
January 06, 2025
Service was fantastic, dropped my F150 in the afternoon and it was done first thing the next morning. Cost was expensive, but Ms. Ibarra found discount coupons (on her own initiative) which offered a lower and it was done first thing the next morning. Cost was expensive, but Ms. Ibarra found discount coupons (on her own initiative) which offered a lower cost... thanks you very much. More
by mikied1957
Verified CustomerEmployees Worked With
Ellie Ibarra
January 04, 2025
Did everything I needed, took such good care of me I sent my father up there he bought a truck as well!! Definitely picked up some repeat customers my father up there he bought a truck as well!! Definitely picked up some repeat customers More
by JBEASLEY0
January 04, 2025
I was impressed with the speed of service. The cost not so much, but Ellie Ibarra looked for savings coupons(without asking) which impressed me and softened the blow... Thank you Ellie. The cost not so much, but Ellie Ibarra looked for savings coupons(without asking) which impressed me and softened the blow... Thank you Ellie. More
by mikied1957
Employees Worked With
Ellie Ibarra
January 04, 2025
Nick and James were super helpful. They helped me get into what I wanted, educated me on my options and offered exceptional customer service. Would definitely recommend to anyone looki They helped me get into what I wanted, educated me on my options and offered exceptional customer service. Would definitely recommend to anyone looking for a car! More
by Kay
Employees Worked With
January 02, 2025
Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple days to complete. Service advisors are very nice and apologetic, however. Their service schedule does not match up with the Ford scheduled maintenance, which is more that just a little disturbing. The manufacturer has a 10k, 20k, and 30k maintenance schedule, but they have a 15k and 30k, so when getting my 20k, since it had already had the 10k one, got a 15k maintenance. This makes no sense at a Ford dealership. More
by VSA
Employees Worked With
Other Employees :
Marc Prestwood, Shannon Burris
January 02, 2025
Nick exhibited remarkable patience and expertise while maintaining a helpful attitude, supporting us at every stage. We appreciate it. maintaining a helpful attitude, supporting us at every stage. We appreciate it. More
by Becca
Employees Worked With
December 31, 2024
Nick was knowledgeable, honest, very nice and professional. It was a pleasure working and buying a truck from him. He did his best to get us the deal we wanted. professional. It was a pleasure working and buying a truck from him. He did his best to get us the deal we wanted. More
by nanceeq
Employees Worked With
