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Clay Cooley Ford
Arlington, TX
4,528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,527 reviews
January 04, 2025
Nick and James were super helpful. They helped me get into what I wanted, educated me on my options and offered exceptional customer service. Would definitely recommend to anyone looki They helped me get into what I wanted, educated me on my options and offered exceptional customer service. Would definitely recommend to anyone looking for a car! More
by Kay
Employees Worked With
Verified CustomerJanuary 02, 2025
Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple days to complete. Service advisors are very nice and apologetic, however. Their service schedule does not match up with the Ford scheduled maintenance, which is more that just a little disturbing. The manufacturer has a 10k, 20k, and 30k maintenance schedule, but they have a 15k and 30k, so when getting my 20k, since it had already had the 10k one, got a 15k maintenance. This makes no sense at a Ford dealership. More
by VSA
Employees Worked With
Other Employees :
Marc Prestwood, Shannon Burris
January 02, 2025
Nick exhibited remarkable patience and expertise while maintaining a helpful attitude, supporting us at every stage. We appreciate it. maintaining a helpful attitude, supporting us at every stage. We appreciate it. More
by Becca
Employees Worked With
December 31, 2024
Nick was knowledgeable, honest, very nice and professional. It was a pleasure working and buying a truck from him. He did his best to get us the deal we wanted. professional. It was a pleasure working and buying a truck from him. He did his best to get us the deal we wanted. More
by nanceeq
Employees Worked With
December 30, 2024
Justin Villa lacks respect. He was disrespectful to me when asking questions over a truck online. Made rude comments and sarcastic remark's. Denied to sell me a truck once we we He was disrespectful to me when asking questions over a truck online. Made rude comments and sarcastic remark's. Denied to sell me a truck once we were signed and ready to take to finance. Horrible experience and a very disrespectful grown man. More
by Nava276324
Employees Worked With
December 28, 2024
1st oil change for my Ford Maverick! Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication More
by campos71192
Employees Worked With
Anastasio Ortega?
