Clay Cooley Ford

The turnaround time for service was WAY TOO LONG. Too many excuses why the work did not get done in a timely manner. Too many excuses why the work did not get done in a timely manner. More

Very easy to work with and super knowledgable. Larry Hinton is top notch. My entire family has been using him for years. Larry Hinton is top notch. My entire family has been using him for years. More

Friendly and helpful. Making me write 15 words seems a bit pushy however. Just accept what I wanted to send to begin with. Making me write 15 words seems a bit pushy however. Just accept what I wanted to send to begin with. More

Don Davis customer for nearly 25 years and was not aware this was now a Clay Cooley dealership. Prices are now 60% higher and service was extremely slow. Good to know as I will be seeking for future service this was now a Clay Cooley dealership. Prices are now 60% higher and service was extremely slow. Good to know as I will be seeking for future service and business elsewhere. More

The sale of the dealership from Don Davis has seen significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. significant service price increases as well as separate charges for services that were once part of the oil change and multipoint inspection. More

They made dealing with them super easy. There was no hassle, and very easy to work with. Highly recommended. There was no hassle, and very easy to work with. Highly recommended. More

I recently purchased a new vehicle from Nicholas Graham at Clay Cooley Ford in Arlington. He was great to work with during the whole car buying process. I will definitely go back the next time it’s time at Clay Cooley Ford in Arlington. He was great to work with during the whole car buying process. I will definitely go back the next time it’s time to purchase again. More

The dealership was very nice and clean. The look was modern and open. Very nice waiting area, and restrooms were spotless. My buying experience was exceptional. My salesman Nicholas was ne The look was modern and open. Very nice waiting area, and restrooms were spotless. My buying experience was exceptional. My salesman Nicholas was new, but his team pitched right in to help out with making sure Nicholas was well prepared with his responses to all my question. He did not come across as a "newbie", and I would love to have him work with me on any future purchases. I do have to give BIG KUDOS to Faraz Amdani (Sales MGR), as he went above and beyond to get me the best deal on my trade and my purchase. When I am ready to buy my next vehicle, I will definitely be going back to this dealership as long as Faraz is still there. Thank you to the Clay Cooley Ford team for making my buying experience wonderful. More

Service department was very unorganized and the associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' name associates (cashiers) were very rude when returning my vehicle. The entire service department needs an overhaul and restructuring. The cashiers' names are not on the bottom so I could not give them a rating but they were the worst. The sales team and general manager prior to Clay Cooley were great!! Thanks, Monica Fox More

Took my car in for breaks and they said they turned the rotors but the car came back worse than when I took it in. They then told me it was the back when I had them done already. I can’t trust these dealer rotors but the car came back worse than when I took it in. They then told me it was the back when I had them done already. I can’t trust these dealerships when they say they did the work but my car comes back worse. They did not have a problem taking my money though More