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Clay Cooley Ford

Arlington, TX

4.4
4,226 Reviews
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633 North Watson Road

Arlington, TX

76011

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Showing 4,226 reviews

May 03, 2024

They where not honest with the leak in the car we bought. The sales person Steve was good and did his best, but the rest are very dishonest. More

by LULU.FANNIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Butler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin` Pryor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasseen Malas
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

The customer service is excellent and my truck looked like new in time I am very satisfied More

by fjmc1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

They took good care of me, had a small incident but they were very professional and took care of the issue at no cost to me. More

by JESUSCAVAZOS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

I was told by the Salesman that the step rails for the truck would be between 700 and 800 to put on. I walked out of there paying way over 900 which I was not prepared for. Really do appreciate the miscom More

by Dunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Burris
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

Simple access,people friendly timely,informative dependable,clean waiting area and refreshments,comfortable temperature in waiting More

by H.D.LEGG53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Prestwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

everything was great. Marcy was very nice and explained everything and kudos to the technician that worked on the vehicle did not catch his name. Great customer service. More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Alex was the one who really sold me on my truck! The other guys did the easy stuff if anyone should be recognized it’s Alex! More

by cuellar.eutiquio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasseen Malas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

When I arrived at the dealership, immediately I was greeted by the service attendant to service my vehicle. More

by NOELDE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Great experience and everyone was friendly and nice. Didn’t feel pressured or rushed to buy a car More

by rda2248
Recommend Dealer
Yes
Employees Worked With
Ryan Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Pope
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

I came there 3 times to pick up 1 truck. Turned into a xxxx show More

by KEVIN@THESHIRTPRINTER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marc Prestwood
1.0
This rating includes all reviews, with more weight given to recent reviews.
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