Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Clay Cooley Ford
Arlington, TX
4,881 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,881 reviews
September 30, 2025
Service was quick and service people were kind. They answered questions I had for them and quickly reversed an incorrect charge on the bill. Still waiting to hear back regarding appointment to get They answered questions I had for them and quickly reversed an incorrect charge on the bill. Still waiting to hear back regarding appointment to get glass repair. More
by blythe76043
Employees Worked With
Dawn
September 30, 2025
They were very nice and very patient and I think they did a very good job a very good job More
by farrinsims75
Verified CustomerSeptember 30, 2025
Took car right in, nice waiting room with coffee. service was very fast and kind. service was very fast and kind. More
by rhsmr1950
September 29, 2025
I will definitely be going back for my service needs. Thank you guys it was great Thank you guys it was great More
by NESSROD9902
September 29, 2025
I had an excellent experience with the service department thanks to Anastacio "Nacho" Ortega. He was fast to respond, kept me updated every step of the way, and communicated clearly throughout the entire pro thanks to Anastacio "Nacho" Ortega. He was fast to respond, kept me updated every step of the way, and communicated clearly throughout the entire process. His professionalism and willingness to go above and beyond made everything smooth and stress free. Truly one of the most helpful and reliable service advisors I’ve worked with and highly recommend!! More
by brivalles9
Employees Worked With
September 26, 2025
The service department is great at communicating with me about my car and giving me daily updates. Kevin was my service advisor and he went above and beyond to make sure I was taken care of. about my car and giving me daily updates. Kevin was my service advisor and he went above and beyond to make sure I was taken care of. More
by Yadira84
Employees Worked With
Kevin
September 26, 2025
Nick Graham and Mike Chanlasen made buying my Bronco easy! We worked with another salesmen who made it sound inconvenient for us to buy from him, but Nick Graham took over our sale and helped us get int easy! We worked with another salesmen who made it sound inconvenient for us to buy from him, but Nick Graham took over our sale and helped us get into our Bronco we LOVE! Mike Chanlasen was our finance manager and helped us finish up our contract in 10 minutes! Will definitely work with Mike and Nick again on our next purchase! More
by Taylor Blair
September 25, 2025
Service was great. My Service advisor Nacho was very helpful and very friendly - appreciate the fast service. My Service advisor Nacho was very helpful and very friendly - appreciate the fast service. More
by lara.brimson
Employees Worked With
September 25, 2025
They fixed the issue and kept me in the loop the whole time. My battery was having issues. I was hoping it was covered under warranty. But I did end up having to pay. But they offered a discount. Major pl time. My battery was having issues. I was hoping it was covered under warranty. But I did end up having to pay. But they offered a discount. Major plus seeing my car is my job. Thanks for getting my driving again More
by ttjtigger
Employees Worked With
