Clay Cooley Ford | Page 10

Chris was really attentive and the oil change was quick and fast! Will definitely be coming back. and fast! Will definitely be coming back. More

Dante was very helpful and knowledgeable. He also was very quick ro respond to any issues that we had with the vehicle we purchased. I would gladly recommend him and would be willing to uti He also was very quick ro respond to any issues that we had with the vehicle we purchased. I would gladly recommend him and would be willing to utilize him again in the future. More

Great service advisor, knowledgeable and attentive to my needs and vehicle maintenance recommendations, products and services. needs and vehicle maintenance recommendations, products and services. More

Brought truck in for warranty repairs. They told me the problems were caused by damage that warranty won’t cover and quoted me over $7,000. State Farm inspected it and sent it Caliber Coll They told me the problems were caused by damage that warranty won’t cover and quoted me over $7,000. State Farm inspected it and sent it Caliber Collision where all repairs were done for $1,300 and covered by insurance. This is obviously a huge savings. Won’t be going back to Clay Cooley for any maintenance or repairs if needed. Chris was very nice though. More

Thank you for the help. Very friendly and helpful. will continue to use dealership. thanks Very friendly and helpful. will continue to use dealership. thanks More

Quick in and out. Oscar was a fantastic service advisor. We had an great experience. Thank you. Oscar was a fantastic service advisor. We had an great experience. Thank you. More

Matt Ellis was professional and very attentive to our needs. The answered alll our questions and concerns. needs. The answered alll our questions and concerns. More

My experience at Clay Cooley Ford was fantastic! From the moment I walked in, the staff was friendly and helpful. Ashley Fernandez was particularly knowledgeable and patient, answering all my questi From the moment I walked in, the staff was friendly and helpful. Ashley Fernandez was particularly knowledgeable and patient, answering all my questions thoroughly. The whole process was smooth and stress-free, and I'm so happy with my new truck. Thank you so much for making me feel comfortable and at ease throughout the entire process I would absolutely recommend Clay Cooley Ford! More

Keke with Clay Cooley Ford coordinated the acquisition of my daughter's first Mustang Dark Horse, while also providing me with great trade-in value on my Mustang Sally, all accomplished from the comfort of m my daughter's first Mustang Dark Horse, while also providing me with great trade-in value on my Mustang Sally, all accomplished from the comfort of my home 1,200 miles away in Arizona. This was my first out of state purchase and with Keke's help, the entire process was easy, seamless, and exactly what I expected to have in a new car purchase. Clay Cooley can definitely benefit from the diligence, hard work, and trustworthiness Keke exhibited throughout our car purchasing experience. More

Talked with Nacho about getting spray in bed liner done. Explained to him I could drop off pickup anytime. He stated to drop it off at my convenience and give them one full day and it will be done. Delivere Explained to him I could drop off pickup anytime. He stated to drop it off at my convenience and give them one full day and it will be done. Delivered my pickup on Wednesday at 1pm and called back on Friday morning to retrieve my pickup. I noticed on my ford connect that the truck has never left the dealership. Nacho called me back and said it would be late that afternoon before they could be finished with it. I then noticed about thirty minutes later the truck had changed locations and nacho said truck would be ready at 3:30 pm . I arrived at 4 pm and truck was not there and still at spray bed location. We waited until 5:45 pm before my truck was returned. I also told Nacho I had 2 recalls and he said he would get them checked out. At time I got ready to leave at nearly 6 pm he stated that they didn’t have time to check on the recalls and to reschedule at a later date. I live in Wylie Texas and it’s not convenient to just drive to clay Cooley all the time. This is the second vehicle I have purchased in 4 years from the Clay Cooley family and I’m not ever going to use clay Cooley ford in Arlington again. I will find a different Ford dealership to use for my truck. You can call me anytime if you have any questions. 903-944-9088 Robert Eckeberger More