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Clay Cooley Ford
Arlington, TX
4,360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,360 reviews
Verified Customer
January 02, 2025
Very slow, do not get car back by promised, time or date. Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple Unfortunately this last time I had a charger cable, a hat, and gloves stolen from my car while it was being detailed, which ended up taking multiple days to complete. Service advisors are very nice and apologetic, however. Their service schedule does not match up with the Ford scheduled maintenance, which is more that just a little disturbing. The manufacturer has a 10k, 20k, and 30k maintenance schedule, but they have a 15k and 30k, so when getting my 20k, since it had already had the 10k one, got a 15k maintenance. This makes no sense at a Ford dealership. More
by VSA
January 02, 2025
Nick exhibited remarkable patience and expertise while maintaining a helpful attitude, supporting us at every stage. We appreciate it. maintaining a helpful attitude, supporting us at every stage. We appreciate it. More
by Becca
Employees Worked With
December 31, 2024
Nick was knowledgeable, honest, very nice and professional. It was a pleasure working and buying a truck from him. He did his best to get us the deal we wanted. professional. It was a pleasure working and buying a truck from him. He did his best to get us the deal we wanted. More
by nanceeq
Employees Worked With
December 30, 2024
Justin Villa lacks respect. He was disrespectful to me when asking questions over a truck online. Made rude comments and sarcastic remark's. Denied to sell me a truck once we we He was disrespectful to me when asking questions over a truck online. Made rude comments and sarcastic remark's. Denied to sell me a truck once we were signed and ready to take to finance. Horrible experience and a very disrespectful grown man. More
by Nava276324
Employees Worked With
December 30, 2024
Good at meeting the needs of customers and see if everything is taking care of everything is taking care of More
by clewelling
Employees Worked With
December 28, 2024
Sales team was outstanding they found the vehicle I was looking for and was able to work it into my budget. looking for and was able to work it into my budget. More
by richcollier222
December 28, 2024
1st oil change for my Ford Maverick! Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication Great experience when driving up to be greeted and have the maintenance performed and contacted in completion with the online communication More
by campos71192
Employees Worked With
Anastasio Ortega?
December 28, 2024
My first oil change on the 2024 Mustang GT I bought from the dealership went perfectly. I'm glad I bought the Car Care package to get the pickup and drop off service so I don't need to leave the office to t the dealership went perfectly. I'm glad I bought the Car Care package to get the pickup and drop off service so I don't need to leave the office to take care of the maintenance. They picked up my car, performed the service, and dropped it back off all on time. More
by beastcoins
Employees Worked With
