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Clay Cooley Ford
Arlington, TX
4,328 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,328 reviews
February 08, 2025
Had the pleasure of working with Nicholas Graham. He used his resources to create a solution for my needs. Very professional and knowledgeable. He used his resources to create a solution for my needs. Very professional and knowledgeable. More
by Jongonz6
Employees Worked With
February 06, 2025
Buen servicio y trato excelente y rápidos y calidad se los recomiendo mucho y la sala de espera está excelente los recomiendo mucho y la sala de espera está excelente More
by Arechiga_ernie
Verified CustomerFebruary 05, 2025
I was lied to. I was told that if I placed a down payment they would match me, it never happened. I didn’t notice until I got home when I reviewed the paperwork thi I was told that if I placed a down payment they would match me, it never happened. I didn’t notice until I got home when I reviewed the paperwork this was my mistake I should have properly checked before signing but nonetheless it’s bad business. Secondly my trade in was paid off by this dealership and no one contacted the institution that I had my trade in through. The lien holder of my trade in took out the monthly car payment from my account as if I still had ownership of the vehicle. How does this happen? I called this dealership so I could have assistance with this matter I left a message and NO ONE called back. I ended up going to the institution that took the funds and showed them my copy of the contract from this dealership to prove that I was no longer in possession of the vehicle because it was used as a trade in. I have purchased cars from Bruce Lowrie, David McDavid, Hailey Subaru, and Car Max and I have never had this type of issue. I can honestly say I will not be back to purchase another vehicle from Clay Cooley. More
by CS
Employees Worked With
None of the above
February 05, 2025
I dropped my vehicle off service and when I picked up the vehicle and brought it home, realized that there was oil residue on my hood and on the side of the pick up truck they did not properly take care of m vehicle and brought it home, realized that there was oil residue on my hood and on the side of the pick up truck they did not properly take care of my vehicle while they had it More
by JOSEANGELPEREZJR
Employees Worked With
Matt
February 04, 2025
My second experience with the service center. Experience was good, cold in the waiting room, but the service was efficient based on the recall and alignment request Experience was good, cold in the waiting room, but the service was efficient based on the recall and alignment request More
by rawest06
Employees Worked With
February 04, 2025
The best service ever, after purchasing 200 new vehicles in 20 years nobody offered the service and consideration as you did thanks in 20 years nobody offered the service and consideration as you did thanks More
by jeff@fourstatestrucksales.com
February 04, 2025
I love my new Bronco I purchased from Clay Cooley Ford. Thank you Ross, Faraz, and Mike! Thank you Ross, Faraz, and Mike! More
by metharef
February 04, 2025
They have good prices and good people. I don’t like the dealer add-ons, though. I think that is crooked I don’t like the dealer add-ons, though. I think that is crooked More
by O5111
Employees Worked With
