Clay Cooley Chevrolet

i got a great deal i got an even better deal than i hoped for! I told Jose Chavez exactly what my budget was and then what my dream monthly price would be and he made it i got an even better deal than i hoped for! I told Jose Chavez exactly what my budget was and then what my dream monthly price would be and he made it happen. i got the exact car i wanted for the exact price i wanted. i never felt pressured into buying something i didn't like or want. i never felt bullied and Jose was never impatient with me. he is definitely not a stereotypical shark type salesmen. Oh and they had the best prices for the cars i wanted, and also the most options. More

Best Ever! I've bought many cars from dealerships in my life. This by far has been my best experience. I would recommend everyone I know here. My sales person Jo I've bought many cars from dealerships in my life. This by far has been my best experience. I would recommend everyone I know here. My sales person Jose Chavez was always very professional, thruthful, and honest. Very pleased in all the services I received here. More

Excessive added fees During the paperwork to purchase a vehicle, the price of the car, before TTL and everything, jumped from $16,000 to nearly $20,000. The fees were $2,5 During the paperwork to purchase a vehicle, the price of the car, before TTL and everything, jumped from $16,000 to nearly $20,000. The fees were $2,500 because the car was certified and a $1,340 addendum for features such as nitrogen in the tires and paint protectant. These were not options and they were not included in the advertised price. I was told the fees were not negotiable. The GM of sales admitted there is a standard addendum from $1295-$1995 added to their vehicles. This is not included in the advertised prices. I assume my fees were much higher because this was a "flash Internet price" as they called it. Do not be fooled by their Internet prices. No other dealership I visited had these ridiculous added charges. After I sent emails to management, they attempted to solve this situation by offering to sell me any car at advertised price (every other deallership did this from the beginning), but said the vehicle I originally wanted had sold. I sent the info on the vehicle I wanted and the GM of sales(top person listed on their website) said that was fine(11am) and he would be there until 9pm. I told him I would be up there later. At 5pm, after I got a cashiers check and everything together to purchase the vehicle, I messaged him and told him I would be there shortly. He responded to tell me the vehicle I wanted had sold the day before. More

best experience ever! Buying our truck from clay Cooley Chevrolet was the best decision ever. They made the process so easy and fast. Shout out to our sales rep Augustine, Buying our truck from clay Cooley Chevrolet was the best decision ever. They made the process so easy and fast. Shout out to our sales rep Augustine, he did everything to make us feel comfortable with our purchase. More

waited 6 months to review From the beginning it was not a pleasant experience. When we agreed on a price for the car I was purchasing then went to sign the contract the amount From the beginning it was not a pleasant experience. When we agreed on a price for the car I was purchasing then went to sign the contract the amount had gone up from agreed amount. Asked about this was assured that it would be fixed. It wasn't I am to blame for not stopping there, but the dealership is to blame for stealing. I purchased a demo, was told warranty started when I took possession that is not the case, it started when they placed car in service so I lost 6 months of warranty. I will never go back to this dealership, I understand the car buying game is buyer beware, but this is just underhanded. More

the best car buying experience bar none we ever had My wife and I drove over to Clay Cooley Friday, Chase Cooley was there and help start the process to get us in a vehical we really enjoyed the buying My wife and I drove over to Clay Cooley Friday, Chase Cooley was there and help start the process to get us in a vehical we really enjoyed the buying process at Cooley. They really do treat you like family!!! The process was so smooth and easy, no hassle the best car buying experience is the best way to explain it...I belive Chase Cooley really did wanted to make our buying experience a great one. The people we dealt with from Chris Tatum and Leon Scoggs the saleman were great...they earned our business through the way the great customer service we recieved...We just can't say enough about how really great our car buying experience was!!! Thank you again Chase Cooley for helping and proving how really great ya'll dealership really is. Just the best...if your looking to by a car and get a great deal...go see the Cooley's and i promise they will take care of you!!!?????? More

Very happy Very good customer service help u get into a car when others turn you down. Derrick does a very good job. I used him twice for a purchase. I will neve Very good customer service help u get into a car when others turn you down. Derrick does a very good job. I used him twice for a purchase. I will never buy a car anywhere else More

Johnny Gamez awesome service advisor! I had purchased my 2014 - 2500 Silverado HD Crew Cab Diesel from my long time Chev dealer ship in Georgetown, Tx. After about 6 months I started havi I had purchased my 2014 - 2500 Silverado HD Crew Cab Diesel from my long time Chev dealer ship in Georgetown, Tx. After about 6 months I started having issue with a vibration in the front end of the truck. They told me that the tires were out of round, and replaced the tires. After driving my truck a few miles the vibration kept coming back, they would check out the truck and again stated that the tires were out of round and replaced them. This kept repeating over and over for about 6 months. Then I started getting a hard thumbing noise and vibration in the fount end. I road with service manager; again they said it the tires were out of round. This process repeated 4 more times, the last time I picked up my truck it was not fixed even though the promise me it was. I took my 2014 - 2500 Silverado HD Crew Cab Diesel, to Clay Cooley, and my now husband explained the issues that I was having to are service rep Johnny Gamez. Johnny took a test drive with us and right off the bat knew something was wrong and didn’t think it was the tires. 24 Hrs later Johnny called and said they had found the issue which was Steering Shaft was Lockup, and would not move. Johnny told us that the Steering Shaft could have snapped and I would of lost control of the truck. I am so grateful for Johnny’s knowledge and the quick response we received from Clay Cooley service department. More

Very good excellent service, Rufino Zamora has very high costumer service skills, I felt very comfortable doing business with, if you want to buy a car the best excellent service, Rufino Zamora has very high costumer service skills, I felt very comfortable doing business with, if you want to buy a car the best person to do this is Rufino. More

An ode to good service. Loved my experience here at clay Cooley, everyone is super friendly and quickly welcomed me in. David Mata is highly skilled and very professional, ma Loved my experience here at clay Cooley, everyone is super friendly and quickly welcomed me in. David Mata is highly skilled and very professional, made sure I was completely satisfied. More