
Clay Cooley Chevrolet
Irving, TX
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Amazing customer service!! Orlando was amazing!! He took his time and explained everything thoroughly and answered any and all questions i had not to mention he made things so e Orlando was amazing!! He took his time and explained everything thoroughly and answered any and all questions i had not to mention he made things so easy before i even stepped into the dealership!! Would definitely recommend him and Clay Cooley to anyone i know and will for sure be doing business in the future with them!! More
Decent experience, but remember who you are dealing with Bought a used Chevy recently. Within the first two months of ownership I have replaced the battery ($150), the wipers ($30), and the brake pads ($60). Bought a used Chevy recently. Within the first two months of ownership I have replaced the battery ($150), the wipers ($30), and the brake pads ($60). I know this is a used car, but maybe a nice dealership could help out with this. Even if they don't you would expect to get a straight answer from the salesman on the issue. Orlando Hewitt (salesman) seemed very helpful while selling the car, and after the sale. Until I contacted him with the issues. Now he will not respond to my emails. More
Great Experience I visited Clay Cooley this Weekend!!!! This Dealership is amazing!!! I was able to use the same salesman that sold me my last vehicle!! Orlando Hewitt I visited Clay Cooley this Weekend!!!! This Dealership is amazing!!! I was able to use the same salesman that sold me my last vehicle!! Orlando Hewitt..This Young Man is so dedicated to his job. He made us feel so comfortable and treated us with with so much respect!!! The finance Guys, Ben and Dave treated us like Family!! It was a pleasant experience and I have recommended them to several people!! It does not matter how bad or good your credit score is, You will leave in a new vehicle!!!!! This is my third vehicle from them and I am pleased as punch! Orlando has been there at least 6 years! It says a lot for the company to have a salesperson that long and Loyal!!!! J.Pennie More
Service are excellent.. Just want to give a feed back to Chase Bradley ..he is an excellent person treat me like a Family..no stress..he go over beyond my expectation..I will Just want to give a feed back to Chase Bradley ..he is an excellent person treat me like a Family..no stress..he go over beyond my expectation..I will recomend this Dealer to all my friends and family.. More
Incredibly unprofessional finance department Once they get you out the door after the sale, they do not care about you. I sat in their lobby for an hour waiting on a finance rep because I needed Once they get you out the door after the sale, they do not care about you. I sat in their lobby for an hour waiting on a finance rep because I needed some help regarding my warranty and gap coverage but they ignored me. I called for a week leaving messages that were never returned. This is how they treat paying customers. More
Wanted Mercedes and left Clay's with 2016 Camaro SS! I went to Clay Cooley's after visiting some other dealerships (including Mercedes-Benz) and really liked the Camaro SS. Brandon, Chris and Brad all fo I went to Clay Cooley's after visiting some other dealerships (including Mercedes-Benz) and really liked the Camaro SS. Brandon, Chris and Brad all found a way to make the experience easy, affordable and pleasant for me and they even let me take the Camaro home and come back a week later with the down payment! The 2016 Camaro SS is an amazing machine and it is not just a muscle car; it has many luxury and safety features included. I highly recommend coming into Clay Cooley Chevrolet and seeing Brandon; he will hook you up! I also recommend working with Chris and Brad as they were also very helpful during my experience. I even had an issue after I left the dealership and Brandon was able to help me right away with it. Excellent customer service here! Plus, they do not pressure you...they wanted to make sure that I absolutely could afford this car before I signed the paperwork! Great guys! Come see them! More
The best car buying experience Everyone who help me was great. I got more than I expected the best deal and no hassel. The salesman Terrell the finance guy and the woman who showed Everyone who help me was great. I got more than I expected the best deal and no hassel. The salesman Terrell the finance guy and the woman who showed how everything worked were great at there job More
worst exp erience ever!!!!!!! I've had the most horrible experience with Clay Cooley when I bought a car; the salesman are scammers; they tell you to keep the car for a year and yo I've had the most horrible experience with Clay Cooley when I bought a car; the salesman are scammers; they tell you to keep the car for a year and you can trade for a newer car...THATS A LIE!!! the cars are over priced and no one will take them as trade due to high miles and owing to much money on them. The payment dept is the worst of them all. The supposed to be director Larry Hackett, the ops manager Chris Leija and the repo manager Sebastian are all the rudest and unprofessional ppl ive ever had to deal with at a company; Their "DIALER' calls you 25 times a day saying they can help you and they will work with you but when you call they tell you to pay or they will go pick your car up. I don't understand how that's helping customers. When my car broke down they took 3 weeks to get me my car back and I missed work for those 3 weeks and didn't get paid cause I had no ride and that almost cost me my job. All of the agents follow their leaders and are rude as well. I will never refer anyone to Clay Cooley and I will never go back there ever in life More
Great Service Great drals and prices....Ask for Terrell Turner he will help you!! I was only there to see and ended up.lraving with a new Malibu. Great drals and prices....Ask for Terrell Turner he will help you!! I was only there to see and ended up.lraving with a new Malibu. More
Advertised vehicle could not be purchased. Went to Clay Cooley Chevrolet to purchase a 2013 Ford Fiesta Titanium for the advertised price of $8995 and was told it was not on site and being repa Went to Clay Cooley Chevrolet to purchase a 2013 Ford Fiesta Titanium for the advertised price of $8995 and was told it was not on site and being repaired for a recall at a Ford dealer and would not be ready to sell for 8 weeks. Went home and checked online 2 hours later and the car price jumped to $10,777. I've bought many cars from big dealers and have never not been able to purchase the advertised vehicle or been told to buy something else. There is something not right about this dealership. Buyer beware! More