Clay Cooley Chevrolet
Irving, TX
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False Advertising!!!!!!! Wow, where to start. I was looking for a specific vehicle and it just so happened that Clay Cooley had the vehicle in stock. I am not a local buyer Wow, where to start. I was looking for a specific vehicle and it just so happened that Clay Cooley had the vehicle in stock. I am not a local buyer so I did everything on line. The vehicle was priced on there website with a sale price of $38,999. There was no fine print just the msrp and then the discounted sale price of $38,999. Right underneath that was a button that said request a quote. I clicked the link and submitted my contact information and the vehicle I was interested in. Later on I recieved an email that said the special Internet price they could offer me on this vehicle was $38,999. The next morning I called in to the dealership to request some actual pictures of the vehicle because only stock photos were listed. After 3 days of calling 3-4 times a day I finally did receive the pictures. After seeing the pictures I told the salesperson I would like to go ahead and put a deposit on the vehicle and start the purchase process. He then told me he had to talk to his boss first, which I was a little confused on because I wasn't negotiating. They sent me a written offer and I accepted it. However at the time I didn't argue. A couple hours later I recieved a phone call from the salesman apologizing but said he had to sell the truck for $46,000 not $38,999. Obviously I was pretty upset and surprised by this. I told him I had a written quote for the $38,999 as well as it is on line listed for $38,999. He could not explain why the price was higher. Absolutely terrible experience all the way around! It's almost impossible to get anyone to return your calls and it's even harder to actually buy a vehicle.. It is hard for me to understand how a business like this can stay open. I am a business owner myself so I try to be understanding of the business side but this is just strait up lying. If you're in the market for a new or used vehicle this is definitely not the place to look. More
Clay Cooley is Not bad as some have said! I went end with a friend to get a vehicle and ended up co-signing for him but the fact that after co-signing for him I ended up driving out with a new I went end with a friend to get a vehicle and ended up co-signing for him but the fact that after co-signing for him I ended up driving out with a new car the same day as he did speaks volumes with zero down, they worked hard for this loan and within a matter of minutes the deal was complete. I can say this, Clay Cooley as I heard from a few people who had bad experiences with the used cars divisions had it wrong, They are alright in my book, I appreciate what they have done for me and as such they created a new car relationship for life, I will tell all I know that Clay Cooley and the salesman Andrew Hawkins worked a miracle and for that they gained a client for life as long as they stay the same. More
Awesome Salesperson! Our sales person was amazing. Professionally dressed, knowledgeable, approachable, courteous and kind. She helped me find a great car and was very he Our sales person was amazing. Professionally dressed, knowledgeable, approachable, courteous and kind. She helped me find a great car and was very helpful with understanding the details we wanted. More
Great Service=Happy Buyer! Everything about the experience was great. My salesman (Vicente) was nice and pleasant-not overbearing at all like most can be. Financing went very Everything about the experience was great. My salesman (Vicente) was nice and pleasant-not overbearing at all like most can be. Financing went very smoothly and was able to get rebates to lower the cost and was offered the best trade-in for my other car I could get based on the damage. I absloutely LOVE my Camaro! Clay Cooley you did good! A+++++ More
our experience with your staff We appreciate the hard work Tommy Boone, Chris, and your staff provided for us to be able to drive away in a brand new 2014 Chevy Sonic .Thanks We appreciate the hard work Tommy Boone, Chris, and your staff provided for us to be able to drive away in a brand new 2014 Chevy Sonic .Thanks More
Clay Cooley The Dealer to go To! I purchased my 2014 Malibu from this dealership on Saturday Sept. 13 not expecting to drive away with a deal that would be so awesome, so big and very I purchased my 2014 Malibu from this dealership on Saturday Sept. 13 not expecting to drive away with a deal that would be so awesome, so big and very untypical of what you would expect from a dealer that I ask myself everyday is this really true? My story is simple, I had purchased a used vehicle from the deal a few years ago and as it approached the high mileage death stage, I began to look at ways that I could still have a dependable car that would allow me and my family to get around in. After hearing a few, "Sir we cant help you get out and off our property", a salesman by the name of Andrew called me out of the blue as if I heard the angels and sounds of heaven raining down. Long story short, Andrew Hawkins said come in and lets us look at the car and I bet we can get you into a new car. After thinking about it, I decided to go and after running credit and looking at my trade in, THEY SAID YES WE CAN AND WILL HELP YOU! After signing the financial paperwork I was handed the keys to my brand new Chevy Malibu yea me! But then it got even better, my partner was in need of a car and they offered we obliged and low and behold we drove out that day with not ONE but TWO brand new vehicles at a time when other dealers were saying no and we need large sums of down payments. I can say this, If you are looking for a new vehicle then take your tail on down to CLAY COOLEY CHEVROLET where you will get a YES before you get a NO! I hope this doesn't sound too sales pitched but I just want to express my gratitude for a team of people who worked hard to provide the best for me and my family. Thanks ANDREW HAWKINS! And thanks CLAY for always serving the needs of my family in transportation for the past three years and now many more to come! More
Clay Cooley Chevrolet Great experience, went in not expecting to purchase a vehicle and very apprehensive about the ordeal. Left the owner of a new 2014 Chevrolet Malibu. Great experience, went in not expecting to purchase a vehicle and very apprehensive about the ordeal. Left the owner of a new 2014 Chevrolet Malibu. More
Charma Jackson Roberto Miranda provided outstanding customer service. He helped me tremendously and didn't attempt to swindle me into purchasing just anything. I wou Roberto Miranda provided outstanding customer service. He helped me tremendously and didn't attempt to swindle me into purchasing just anything. I would definitely recommend him for his wonderful customer service, patience, ability to listen and understand what I was looking for and getting the job done in a timely manner. More
New Experience I really thankful for your help in your dealer and your treatments and for the experience in your dealer thank you for your help and time I really thankful for your help in your dealer and your treatments and for the experience in your dealer thank you for your help and time More
awesome experience went in to clay cooley in desperate need of a good dependable used vehicle i had the pleasure of working with two amazing salesman who did everything went in to clay cooley in desperate need of a good dependable used vehicle i had the pleasure of working with two amazing salesman who did everything they could to put me into the vehilce of my choice i walked out with much more then i expected i was able to purchase a brand new 2014 chevy cruze and i absolutely love it! the service was excellent and now my mother and sister both want to purchase vehicles from them. i would reccomend clay cooley to everyone who is looking to buy a car even if you dont think its within your means or credit they will work with you to get you rolling! More