
Clay Cooley Chevrolet
Irving, TX
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the best car buying experience bar none we ever had My wife and I drove over to Clay Cooley Friday, Chase Cooley was there and help start the process to get us in a vehical we really enjoyed the buying My wife and I drove over to Clay Cooley Friday, Chase Cooley was there and help start the process to get us in a vehical we really enjoyed the buying process at Cooley. They really do treat you like family!!! The process was so smooth and easy, no hassle the best car buying experience is the best way to explain it...I belive Chase Cooley really did wanted to make our buying experience a great one. The people we dealt with from Chris Tatum and Leon Scoggs the saleman were great...they earned our business through the way the great customer service we recieved...We just can't say enough about how really great our car buying experience was!!! Thank you again Chase Cooley for helping and proving how really great ya'll dealership really is. Just the best...if your looking to by a car and get a great deal...go see the Cooley's and i promise they will take care of you!!!?????? More
Very happy Very good customer service help u get into a car when others turn you down. Derrick does a very good job. I used him twice for a purchase. I will neve Very good customer service help u get into a car when others turn you down. Derrick does a very good job. I used him twice for a purchase. I will never buy a car anywhere else More
Johnny Gamez awesome service advisor! I had purchased my 2014 - 2500 Silverado HD Crew Cab Diesel from my long time Chev dealer ship in Georgetown, Tx. After about 6 months I started havi I had purchased my 2014 - 2500 Silverado HD Crew Cab Diesel from my long time Chev dealer ship in Georgetown, Tx. After about 6 months I started having issue with a vibration in the front end of the truck. They told me that the tires were out of round, and replaced the tires. After driving my truck a few miles the vibration kept coming back, they would check out the truck and again stated that the tires were out of round and replaced them. This kept repeating over and over for about 6 months. Then I started getting a hard thumbing noise and vibration in the fount end. I road with service manager; again they said it the tires were out of round. This process repeated 4 more times, the last time I picked up my truck it was not fixed even though the promise me it was. I took my 2014 - 2500 Silverado HD Crew Cab Diesel, to Clay Cooley, and my now husband explained the issues that I was having to are service rep Johnny Gamez. Johnny took a test drive with us and right off the bat knew something was wrong and didn’t think it was the tires. 24 Hrs later Johnny called and said they had found the issue which was Steering Shaft was Lockup, and would not move. Johnny told us that the Steering Shaft could have snapped and I would of lost control of the truck. I am so grateful for Johnny’s knowledge and the quick response we received from Clay Cooley service department. More
Very good excellent service, Rufino Zamora has very high costumer service skills, I felt very comfortable doing business with, if you want to buy a car the best excellent service, Rufino Zamora has very high costumer service skills, I felt very comfortable doing business with, if you want to buy a car the best person to do this is Rufino. More
An ode to good service. Loved my experience here at clay Cooley, everyone is super friendly and quickly welcomed me in. David Mata is highly skilled and very professional, ma Loved my experience here at clay Cooley, everyone is super friendly and quickly welcomed me in. David Mata is highly skilled and very professional, made sure I was completely satisfied. More
Amazing experience Edwin did great on his sale, because of him I was able to walk out with a new car on Wednesday night! Everyone did great! Edwin took good care of us a Edwin did great on his sale, because of him I was able to walk out with a new car on Wednesday night! Everyone did great! Edwin took good care of us and made us happy with what we got, thank you so much! More
Left very happy with my purchase Great service!!!! I was very happy with the process, I was very pleased with what the team at Clay Cooley Chevrolet did for me and my mother . I love Great service!!!! I was very happy with the process, I was very pleased with what the team at Clay Cooley Chevrolet did for me and my mother . I love my new 2015 Chevy Silverado.. More
Nightmare stay away Stay away , this dealship is nightmare!!!! Its ripping off , they lied to me and played with Price before closing. Do not walk in this Car Dealer you Stay away , this dealship is nightmare!!!! Its ripping off , they lied to me and played with Price before closing. Do not walk in this Car Dealer you will be regreted, they are very pushy, overpriced and make you stick with high interest rate, my credit score was very high 720 and they gave me 9.9% Interest rate APR ! Also they damaged my credit score by pulling 3 hard inquiries in one day ! Which I only gave them petmission for 1 hard inquiry, those hard inquires damaged my credit scores and stayed at report for 2 years, my fico score dropped down dramatically due to 2 unauthorized hard inquiries.If you plan to purchase a house in future never ever go here becasue they will damage gour credit score! I beleive I have been discriminated based on race by giving me the highest interest rate !!! They rip me off badly and Im so regret I bought my car in thi dealership. My worse nightmare car ever. I do no recommend This Clay Cooly Chevy car dealer, since I bought my car , I have none stop car problems . Avoid it avoid it avoid it take this advise from person experienced this location. The service is sucks too. More
Ruined my Jeep Wrangler The service department has ruined my Jeep Wrangler. 5 days in service, no rental car has been offered, the windshield has not been fixed (neither did The service department has ruined my Jeep Wrangler. 5 days in service, no rental car has been offered, the windshield has not been fixed (neither did they call back my insurance agent, who called several times), the screw in my tire was plugged, but shows low tire pressure now, the zylinder head replacement was done properly and then my car broke down on the way home. Now I have a dead engine and another expensive repair and the inconvenience of not having a car. I have never received a call in 5!!! days for an update, when I called in, it took them at least 15 minutes to provide me with an update. Not even a detail has been done in all those days. Guess what, my attorney is now working on it, this is an act of negligence and I got lucky I didn't get hurt. Don't every buy a car or have it serviced here if you don't want to worry about your safety or the one from beloved ones! More
They LIE ! ! ! My brother-in-law “Kevin” test drove a Chevrolet Camaro RS, black with a sunroof. He wanted it. But it had 2000 miles he told them “I want the same My brother-in-law “Kevin” test drove a Chevrolet Camaro RS, black with a sunroof. He wanted it. But it had 2000 miles he told them “I want the same car with 0 miles”. Clay Cooley did a dealer swap for a Camaro RS, black with no sunroof. My bother-in-law goofed and signed papers with out inspecting the car first. The Chevrolet dealer sent the papers to the bank while they waited on the car to arrive. Kevin was so excited about getting his new car he for got about the sunroof, left the lot 2 hours later realized his car had no sunroof took it back. The Dealer said sorry the papers are already at the bank, there is nothing we can do. Seven pm I get the call, Brother help. So I go down there and get the same story “sorry the papers are at the bank there’s nothing we can do.” “WE WANT TO MAKE THIS RIGHT” They could have called the bank and said hold on we have a mix up. But in the end the Chevrolet Dealer chose to do nothing and when I talked to them on the phone a day later I got attitude from the sales manager of tough we SCREWED YOU, BYE. CLICK. More