Clay Cooley Chevrolet

worst exp erience ever!!!!!!! I've had the most horrible experience with Clay Cooley when I bought a car; the salesman are scammers; they tell you to keep the car for a year and yo I've had the most horrible experience with Clay Cooley when I bought a car; the salesman are scammers; they tell you to keep the car for a year and you can trade for a newer car...THATS A LIE!!! the cars are over priced and no one will take them as trade due to high miles and owing to much money on them. The payment dept is the worst of them all. The supposed to be director Larry Hackett, the ops manager Chris Leija and the repo manager Sebastian are all the rudest and unprofessional ppl ive ever had to deal with at a company; Their "DIALER' calls you 25 times a day saying they can help you and they will work with you but when you call they tell you to pay or they will go pick your car up. I don't understand how that's helping customers. When my car broke down they took 3 weeks to get me my car back and I missed work for those 3 weeks and didn't get paid cause I had no ride and that almost cost me my job. All of the agents follow their leaders and are rude as well. I will never refer anyone to Clay Cooley and I will never go back there ever in life More

Great Service Great drals and prices....Ask for Terrell Turner he will help you!! I was only there to see and ended up.lraving with a new Malibu. Great drals and prices....Ask for Terrell Turner he will help you!! I was only there to see and ended up.lraving with a new Malibu. More

Advertised vehicle could not be purchased. Went to Clay Cooley Chevrolet to purchase a 2013 Ford Fiesta Titanium for the advertised price of $8995 and was told it was not on site and being repa Went to Clay Cooley Chevrolet to purchase a 2013 Ford Fiesta Titanium for the advertised price of $8995 and was told it was not on site and being repaired for a recall at a Ford dealer and would not be ready to sell for 8 weeks. Went home and checked online 2 hours later and the car price jumped to $10,777. I've bought many cars from big dealers and have never not been able to purchase the advertised vehicle or been told to buy something else. There is something not right about this dealership. Buyer beware! More

i got a great deal i got an even better deal than i hoped for! I told Jose Chavez exactly what my budget was and then what my dream monthly price would be and he made it i got an even better deal than i hoped for! I told Jose Chavez exactly what my budget was and then what my dream monthly price would be and he made it happen. i got the exact car i wanted for the exact price i wanted. i never felt pressured into buying something i didn't like or want. i never felt bullied and Jose was never impatient with me. he is definitely not a stereotypical shark type salesmen. Oh and they had the best prices for the cars i wanted, and also the most options. More

Best Ever! I've bought many cars from dealerships in my life. This by far has been my best experience. I would recommend everyone I know here. My sales person Jo I've bought many cars from dealerships in my life. This by far has been my best experience. I would recommend everyone I know here. My sales person Jose Chavez was always very professional, thruthful, and honest. Very pleased in all the services I received here. More

Excessive added fees During the paperwork to purchase a vehicle, the price of the car, before TTL and everything, jumped from $16,000 to nearly $20,000. The fees were $2,5 During the paperwork to purchase a vehicle, the price of the car, before TTL and everything, jumped from $16,000 to nearly $20,000. The fees were $2,500 because the car was certified and a $1,340 addendum for features such as nitrogen in the tires and paint protectant. These were not options and they were not included in the advertised price. I was told the fees were not negotiable. The GM of sales admitted there is a standard addendum from $1295-$1995 added to their vehicles. This is not included in the advertised prices. I assume my fees were much higher because this was a "flash Internet price" as they called it. Do not be fooled by their Internet prices. No other dealership I visited had these ridiculous added charges. After I sent emails to management, they attempted to solve this situation by offering to sell me any car at advertised price (every other deallership did this from the beginning), but said the vehicle I originally wanted had sold. I sent the info on the vehicle I wanted and the GM of sales(top person listed on their website) said that was fine(11am) and he would be there until 9pm. I told him I would be up there later. At 5pm, after I got a cashiers check and everything together to purchase the vehicle, I messaged him and told him I would be there shortly. He responded to tell me the vehicle I wanted had sold the day before. More

best experience ever! Buying our truck from clay Cooley Chevrolet was the best decision ever. They made the process so easy and fast. Shout out to our sales rep Augustine, Buying our truck from clay Cooley Chevrolet was the best decision ever. They made the process so easy and fast. Shout out to our sales rep Augustine, he did everything to make us feel comfortable with our purchase. More

waited 6 months to review From the beginning it was not a pleasant experience. When we agreed on a price for the car I was purchasing then went to sign the contract the amount From the beginning it was not a pleasant experience. When we agreed on a price for the car I was purchasing then went to sign the contract the amount had gone up from agreed amount. Asked about this was assured that it would be fixed. It wasn't I am to blame for not stopping there, but the dealership is to blame for stealing. I purchased a demo, was told warranty started when I took possession that is not the case, it started when they placed car in service so I lost 6 months of warranty. I will never go back to this dealership, I understand the car buying game is buyer beware, but this is just underhanded. More

the best car buying experience bar none we ever had My wife and I drove over to Clay Cooley Friday, Chase Cooley was there and help start the process to get us in a vehical we really enjoyed the buying My wife and I drove over to Clay Cooley Friday, Chase Cooley was there and help start the process to get us in a vehical we really enjoyed the buying process at Cooley. They really do treat you like family!!! The process was so smooth and easy, no hassle the best car buying experience is the best way to explain it...I belive Chase Cooley really did wanted to make our buying experience a great one. The people we dealt with from Chris Tatum and Leon Scoggs the saleman were great...they earned our business through the way the great customer service we recieved...We just can't say enough about how really great our car buying experience was!!! Thank you again Chase Cooley for helping and proving how really great ya'll dealership really is. Just the best...if your looking to by a car and get a great deal...go see the Cooley's and i promise they will take care of you!!!?????? More

Very happy Very good customer service help u get into a car when others turn you down. Derrick does a very good job. I used him twice for a purchase. I will neve Very good customer service help u get into a car when others turn you down. Derrick does a very good job. I used him twice for a purchase. I will never buy a car anywhere else More