Clay Cooley Chevrolet
Irving, TX
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My family was very pleased with the service Dearler Tray Allen provided. He was very knowledgeable answering any questions or concerns. Looking forward to working with him in the near future. Allen provided. He was very knowledgeable answering any questions or concerns. Looking forward to working with him in the near future. More
good would come again they made the whole process simple and it didn't take too long, and it didn't take too long, More
No communication, lack of transparency, high pressure and deceptive trade practices and inaccurate website info, which is how most people shop these days. Post sale care almost non-existent and what care is deceptive trade practices and inaccurate website info, which is how most people shop these days. Post sale care almost non-existent and what care is offered is slow to materialize. For what I'm paying for a "new" vehicle, I expected better. This is the first vehicle I bought, out of 8, where I felt worse after the purchase and not better. Aren't you supposed be happy? My brother bought a Chevrolet Colorado a few years ago and his salesman, who he really enjoyed, STILL contacts him to ask how he and his truck are doing! THIS is how car buying is supposed to be. I didn't get that this time. I was made to feel like I wasn't good enough to make the purchase I wanted. That's a strange tactic. More
There were wires left hanging under the dash. I called to notify someone and was kept on hold for a substantial amount of time, leading me to hang up and try again. After getting through, and exp I called to notify someone and was kept on hold for a substantial amount of time, leading me to hang up and try again. After getting through, and expressing the matter, the person on the other end was not sympathetic of the inconvenience nor was she apologetic. No manager was available to speak with. Wires are still unplugged due to my heavy work schedule so this comes as a great inconvenience seeing as how now I have to make another trip to the dealer to sit and wait. More
Appreciated the same day service appointment and recommended vehicle repairs. Staff was professional and loved the work station to work remotely as I wait on my vehicle. recommended vehicle repairs. Staff was professional and loved the work station to work remotely as I wait on my vehicle. More
This has been one of the worst service experiences we’ve ever had. My mom has spent thousands of dollars here for the same issue, and the check engine light is still not fixed. Now they’ve had her car for n ever had. My mom has spent thousands of dollars here for the same issue, and the check engine light is still not fixed. Now they’ve had her car for nearly a month with nothing but excuses and almost no communication. They don’t return calls, and it feels like they’re taking advantage of her. I would strongly warn others to stay away from this service department. The service writer,Obrayan has had many excuses. She did pick her car up today, however, the check engine came back on and to top it off, tools that she kept in case of an emergency are missing. She has previously purchased two cars from here. Never again. We are going elsewhere. To add insult to injury, when she picked up her car today after having it for a month, they said there was no charge like they were doing her a favor. THEY owe her money back as she spent thousands to have it fixed and it's still not fixed! Do not go here for service! More
The dealership is nice and clean. Everyone greeted me with a smile. A salesman took me Corey, the salesman I had been working with. Everyone greeted me with a smile. A salesman took me Corey, the salesman I had been working with. More
It is a great dealership always take real good care of me and my vehicle great team in the service department from drive manager to service advisor all the way to the professional techs super happy with my s and my vehicle great team in the service department from drive manager to service advisor all the way to the professional techs super happy with my service More

