Clay Cooley CDJR Arlington - Service Center

My sales person was perfect Heaven! But my overall experience has been horrible. From the finance issue that was finally fixed to the truck not even being a few weeks old breaking down But my overall experience has been horrible. From the finance issue that was finally fixed to the truck not even being a few weeks old breaking down on me. Truck is currently in the shop now for the second time with unknown issues nor a solution. Hopefully we can turn this experience around. More

Service writer was nice, not very knowledgeable. The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repa The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repairs done for less than 1/2 the cost Don Davis wanted. More

The service team was very professional from scheduling through completion of service. I was kept informed of status throughout the process. through completion of service. I was kept informed of status throughout the process. More

My service representative is awesome. Cesar is always there ensure that everything I need is taken care of and he keeps me informed. Could not ask for a better person Cesar is always there ensure that everything I need is taken care of and he keeps me informed. Could not ask for a better person More

The service team always does a great job of getting my vehicle in and out quickly. They do a great job!! vehicle in and out quickly. They do a great job!! More

My service advisor had great customer service! Very nice and courteous, very helpful and knowledgeable! Very nice and courteous, very helpful and knowledgeable! More

Caesar did a great job. He kept me informed at every point in the visit He kept me informed at every point in the visit More

Dealership was nice and clean, and the employees were very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service More

Probably the worst experience I've had. Had to come back multiple times for fix. Had to come back multiple times for fix. More

Service was fast and Manny was responsive and quick to notify me that my truck was ready. No issues. notify me that my truck was ready. No issues. More