Clay Cooley CDJR Arlington - Service Center

I went to the dealership to get my oil changed. They were excellent! I didn't have to wait hours to get my oil changed. Ryan and Walter were exceptional with their customer service. I will be going b were excellent! I didn't have to wait hours to get my oil changed. Ryan and Walter were exceptional with their customer service. I will be going back for my next quick oil change!! Ryan and Walter were very helpful and knowledgeable. Thank you for a quick turn around! More

Let's start at from the top. I came to Don Davis to service my 2010 Dodge Challenger. Just a normal service check up. After dropping off my car with Joel (who by the way was very friendly and helpful a service my 2010 Dodge Challenger. Just a normal service check up. After dropping off my car with Joel (who by the way was very friendly and helpful at drop off) I headed over to the new car sales to kill time while I waited on my ride to pick me up. That is where I met Ozzie Molina. He asked if I needed help & I told him I was just killing time and getting my car serviced. He asked about what I had and how I liked it. I told him I loved it but had a 3 year old son and two doors was kind of pain. That is when he recommended the Charger. I said I wasn't really in the market for a new car. He said since I had some time to kill I might as well at least take a look. Well, one look and I was hooked. I told Ozzie I wanted to keep my cost down so he took me over to the used lot and we looked at a 2011 Charger Base model. We exchanged info and I left. About an hour later Ozzie called me up saying he had someone take a look at my 2010 Challenger and he could get me $??K and he even pulled the amount I owed and gave me that info. Now my interest had peaked. He came at me with a very strong offer for my car right out of the gate. I appreciate that. While on the phone I told him I really wasn't that excited about going from a base Challenger to a Base Charger and if I made the move I wanted more bells and whistles. Immediately he recommended two 2012 Chargers that he had discounted. Told me what the MSRP was and what he could take off, which was about $?K. I told him I wanted to do some research and would talk with him the next day. The next day I decided I wanted to drive the 2012 Charger R/T he recommended. As soon as I showed up Ozzie dropped everything and we took the car out for a test drive. He was very informative on all the features and showed me how the Uconnect worked. Ozzie didn't pressure me or push me into anything which again, I appreciate. From there we came back and I said I'd like to see some numbers on this. I wasn't comfortable signing all those papers before agreeing on buying the car which was not a problem for Ozzie. He still almost immediately set me up with Mike. Mike had run the numbers and we came back at a monthly payment a little higher than I was comfortable with. I explained that Mike and said I wanted to discuss with my wife and again Mike was not pushy and didn't put pressure on me. I left and about 2 hours later Ozzie called me just to check in. I explained to him that we were about $30 a month off and that if I could get to where I wanted I would pull the trigger (assuming the wife didn't object). He said he would check. About 10 minutes later I get a call back and Ozzie tells me he has hit the number we needed to hit. I come back up to Don Davis and Ozzie and Mike set up me. Mike was very helpful in explaining the forms and answered all my questions. We even had a few laughs making fun of Ozzie!! It took me maybe 35 minutes from the time I got there to sign papers to the time I was driving off in my new car. Bottomline is I will absolutely recommend Don Davis to any of my friends and family. Don Davis Dodge did a phenomenal job from start to finish! Hell, I came in to service my 2010 Dodge Challenger and ended up buying a 2012 Dodge Charger....enough said! More

I came in for an oil change on my 2010 Charger. I saw a 2011 Charger R/T on the pre-owned lot that I HAD to have!!! Ozzie helped me, since I'd bought my 2 previous vehicles from him. He is wonderful, and 2011 Charger R/T on the pre-owned lot that I HAD to have!!! Ozzie helped me, since I'd bought my 2 previous vehicles from him. He is wonderful, and makes the buying process so easy. Vince got me thru the finance portion in record time. I have now purchased 5 vehicles from Don Davis, and I'm sure I'll purchase many more! More

My 2002 Town & Country van needed a transmission leak and noise repaired. I knew the job wasn't going to be cheap, but wanted it done right. Tim Myers understood what I wanted done, and when other prob and noise repaired. I knew the job wasn't going to be cheap, but wanted it done right. Tim Myers understood what I wanted done, and when other problems that I didn't know about were found, he recommended the most cost effective ways to repair them. I never met the mechanic who did the actual work, but would like to shake his hand. Everything was fixed to my satisfaction, and I am delighted. I was always able to get answers to my questions, and Tim kept me aware of my repair status quite well. I expect that most customers who rack up more than $4,000 in repair costs would be unhappy. Well, I'm not, in fact I am delighted. Almost like new now! I use my van to tow a lightweight trailer and a vintage racing car. Towed weight is less than 3,000 pounds, and the towing package is rated for 3,500 pounds. Once I had a beefy hitch installed and wired up trailer brakes, it does everything I need to do, with plenty of room for carrying tires, tools, etc. inside the van. When I wear this one out, I'll be looking for another Town & Country, and I'll be coming to this dealership to buy it. More

Don Davis Auto Group has the best sales staff in the MetroPlex. I am from Chicago and I had the best experience at Don Davis. MetroPlex. I am from Chicago and I had the best experience at Don Davis. More

Great customer service. Always very attentive and really cares about the customer. Peggy is one of the greatest employees ive encountered at don davis cares about the customer. Peggy is one of the greatest employees ive encountered at don davis More

I bought a new camry from Ozzie Molina and that was such an awesome experiance that i decided to bring my owned 2001 4X4 Tahoe in for repairs. Ted was my service advisor and he did such a wounderful job on an awesome experiance that i decided to bring my owned 2001 4X4 Tahoe in for repairs. Ted was my service advisor and he did such a wounderful job on my Tahoe that i am ready to buy another car from this great, orginized dealership. Thanks! More

I purchased a 2008 Wrangler in December of 2010 and began using Don Davis for my service. I have been more than satisfied with them. Gavin Mele (who has been my go-to guy) has been outstanding. He has gone o using Don Davis for my service. I have been more than satisfied with them. Gavin Mele (who has been my go-to guy) has been outstanding. He has gone out of his way to make sure my vehicle has been ready when I need it to be. I work deep nights, so there have been times when I've had to bring my Jeep in in the afternoon. Every time he has made sure I'm ready to go that day. I can't sayt enough about how well I've been treated at Don Davis. I even mentioned my satisfaction to the service manager last week. I would definitely recommend them. More

Their Service Dept. stinks. They do not do what they say they are going to do. Told them to submit work to Insurance Co., instead they submitted it to Chrysler for them to pay under warranty work. Since I they are going to do. Told them to submit work to Insurance Co., instead they submitted it to Chrysler for them to pay under warranty work. Since I am still having overheating problems with my PT Cruiser, the insurance company will not reopen the ticket because it has been more than 90 days since Don Davis did not bill them for the work. Don Davis will not honor their warranty since it is not the part they replaced, but it still the same problem, overheating. They want $170.00 to replace a fuse and an additonal $402.00 to replace the A/C hose and add freon for a total of $572.00. They bought out Mid-Cities Chrysler last year and I never had a problem with their work or warranties. I feel Don Davis is crooked and know when you are down so they can kick you in the teeth. In May when they first worked on my Cruiser it took 8 days to get my car back. More

So much to explain, but just completely rude. No knowledge of good customer service or courtesy. Would rather leave a customer stranded then to put forth effort to help....considering if no one was knowledge of good customer service or courtesy. Would rather leave a customer stranded then to put forth effort to help....considering if no one was purchasing these vehicles in order to have serviced, these rude people WOULD NOT have a job. I couldn't even believe everything that took place...just unbelievable and I seriously mean that. Treated like a child when we are grown adults in our mid 30's. Please watch who you let service your vehicle considering these are large investments we make and we all need some friendly-helpfull people to deal w/when things put our vehicles out of service... in the middle of traffic on your way to work in the rain.!! Thank you!! More