Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,006 Reviews of Clay Cooley CDJR Arlington - Service Center
Got me in and out in a good time. Updated me on all the aspects of the car and maintenance needs. Updated me on all the aspects of the car and maintenance needs. More
I had an issue with my dash making a rattling noise. They were able to get me in same day and resolved the issue within a reasonable time. Great service and communication! They were able to get me in same day and resolved the issue within a reasonable time. Great service and communication! More
Awesome good service didn't have that long of a waiting period friendly service personal period friendly service personal More
Clear and concise explanation of recall repair procedures from Mr. Gunter. A very respectful and professional young man who strived to meet our needs in relation to having our factory recall repaired. 2 pa from Mr. Gunter. A very respectful and professional young man who strived to meet our needs in relation to having our factory recall repaired. 2 parts were necessary for repair of recall. Kyle coordinated our bringing the Van into the Service shop so only one trip was necessary to complete the 2 recall repairs. He initiated fone Cals with great communication and good listening skills. We appreciate Don Davis's assigning our recalls to Kyle as the whole process has been smoothly handled. More
They actually did a great job. They secure me. They gave me a rental car with no hassle. They want to make sure I was satisfied. They did a fantastic job service The service manage They secure me. They gave me a rental car with no hassle. They want to make sure I was satisfied. They did a fantastic job service The service manager wonderful. Manny was also wonderful extremely knowledgeable and polite. More
Rudy and Willie are amazing! Very very satisfied! Will buy again. Thank you very much. Very very satisfied! Will buy again. Thank you very much. More
I only got an oil change, but for the most part service was great. My service advisor could’ve been a little bit better and usually they provide me with a list of things that need to be done on my truck. W was great. My service advisor could’ve been a little bit better and usually they provide me with a list of things that need to be done on my truck. Which they didn’t do this time More
Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More
My sales person was perfect Heaven! But my overall experience has been horrible. From the finance issue that was finally fixed to the truck not even being a few weeks old breaking down But my overall experience has been horrible. From the finance issue that was finally fixed to the truck not even being a few weeks old breaking down on me. Truck is currently in the shop now for the second time with unknown issues nor a solution. Hopefully we can turn this experience around. More
Service writer was nice, not very knowledgeable. The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repa The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repairs done for less than 1/2 the cost Don Davis wanted. More