Clay Cooley CDJR Arlington - Service Center

Mary did a great job Don Davis Jeep /Dodge service department always takes good care of my Jeep. Mary does a great job making sure all services have been done. Don Davis Jeep /Dodge service department always takes good care of my Jeep. Mary does a great job making sure all services have been done. More

Great service really fast Serviced my Ram I a timely manner and always at a good price. Always thorough on what maintenance is due and which ones are coming up. One less thing Serviced my Ram I a timely manner and always at a good price. Always thorough on what maintenance is due and which ones are coming up. One less thing for me to keep track of. More

Service I went in to get my Jeep looked at and the service was great. They explained what caused the problem, and how they fixed it. I went in to get my Jeep looked at and the service was great. They explained what caused the problem, and how they fixed it. More

Good Customer Service with Some Concerns Aubrey was great! I needed a quick ride somewhere and someone took me right then even though the official shuttle was already gone. Aubrey knew I was Aubrey was great! I needed a quick ride somewhere and someone took me right then even though the official shuttle was already gone. Aubrey knew I was trying to get back to my mom's birthday party so he put my truck in the "quick lane" (Like for oil changes and stuff) so someone would look at it quickly. The water pump had gone kaput and the belt had broken. The pump was on recall so all repairs were covered by Ram. All in all a good experience with the people I directly interacted with. However, I heard chatter coming from the garage area that I just don't think there's a place for anymore. I've worked in a shop environment where we though ribbing was teasing was okay and eventually the environment turned toxic. The comment I heard yelled in your garage was, "why are all the white guys working and all the Mexicans standing around". I'm not saying it was offensive to me because it had nothing to do with me. What I'm saying is that allowing that type of talk in the shop especially when it's yelled out where a customer standing outside the lounge can hear may lead to some work place issues. More

Quick and professional I really liked the ability to approve the estimate and service from my phone. I travel a lot so having this feature in a prompt clear delivery method I really liked the ability to approve the estimate and service from my phone. I travel a lot so having this feature in a prompt clear delivery method. More

Oil change and new tires Mark was great and knowledgeable. Service to my vehicle did not take too long. Service advisor mark kept me updated throughout work being completed Mark was great and knowledgeable. Service to my vehicle did not take too long. Service advisor mark kept me updated throughout work being completed on my vehicle. More

Superb! What a service center,they set the bar! Don Davis has earned our business for life! Problem after problem with out her service centers,brought it to them,and was best choice I've ever made! Don Davis has earned our business for life! Problem after problem with out her service centers,brought it to them,and was best choice I've ever made! More

Oil change/ inspection I gave it a good and not a great because they usually give me push back when i ask for a car wash at my oil change. But Dee Phillips took care of me. I gave it a good and not a great because they usually give me push back when i ask for a car wash at my oil change. But Dee Phillips took care of me. She was great! More

Friendly Good people were friendly clean area. Need cream in waiting area . quick service helpful and made me aware of coast and need up front. Nice to work wi Good people were friendly clean area. Need cream in waiting area . quick service helpful and made me aware of coast and need up front. Nice to work with More

The service is bad. Miss Deep very nice. It helped me a lot to solve my problem with the poor service provided with my Jeep. I'm still not satisfied with my rolling of my Miss Deep very nice. It helped me a lot to solve my problem with the poor service provided with my Jeep. I'm still not satisfied with my rolling of my tires. I am customers for more d 10 years where I bought or changed numerous cars and I have seen the bad service in recent times. The service is bad but the attention of Miss Deep Phillips is very good. More