Clay Cooley CDJR Arlington - Service Center

Excellent service experience Audrey took the time and explained what would be done in the repairs. He kept me informed on the progress and called when the repairs were completed. Audrey took the time and explained what would be done in the repairs. He kept me informed on the progress and called when the repairs were completed. Jeep runs GREAT again!! More

Just take care of it. I purchased a 2017 Jeep Renegade in September 2017. I realized that the air conditioner was not working properly. The air was getting cool but not col I purchased a 2017 Jeep Renegade in September 2017. I realized that the air conditioner was not working properly. The air was getting cool but not cold. I brought it to the dealership and Audrey Wilson was very helpful and assured me that it will be looked into and fixed. When I got my vehicle back it was just like new. Thank you for the great customer service. More

Service There was a slight delay in getting paperwork but I’m fine with that I was told it would be a delay of it is that you guys are doing a wonderful job There was a slight delay in getting paperwork but I’m fine with that I was told it would be a delay of it is that you guys are doing a wonderful job keep up the good work More

Not satisfied Worst buying experience and services center want honor it warranty. It's an excuse everytime if I had money I think it would be better Worst buying experience and services center want honor it warranty. It's an excuse everytime if I had money I think it would be better More

Great and outstanding Would not go anywhere else The gentleman that helped me was great and made sure I was good as a customer happy with the work and just asked me questio Would not go anywhere else The gentleman that helped me was great and made sure I was good as a customer happy with the work and just asked me questions which I did like and was very attentive More

Tire repair. Dee was able to get me in and back on the road quickly. I have been in several times and she is always prompt and helpful. Dee was able to get me in and back on the road quickly. I have been in several times and she is always prompt and helpful. More

Typical experience when dealing with car dealerships I have always been apprehensive about car dealerships, weather servicing my car or buying a New car. Always feel taken advantage of and/or not having I have always been apprehensive about car dealerships, weather servicing my car or buying a New car. Always feel taken advantage of and/or not having my best interest considered. With my recent experience with Don Davis service department and sales/finance departments, nothing has changed. More

Not the best service- Average I took my vehicle to Don Davis and the service was awful. The technician was rude and didn’t want to answer my questions. I had to keep calling and ca I took my vehicle to Don Davis and the service was awful. The technician was rude and didn’t want to answer my questions. I had to keep calling and calling to ask about my vehicle. Finally, I got tired of it and asked for someone else to handle my vehicle. The manager handled it himself. He called me back quickly and my car was repaired in a day, compared to the four day wait I was initially told. They are ok. You just have to get the right technician. It’s hit or miss. More

Long wait time Had my truck serviced oil changed, tires rotated and balanced. Told them one tire had slow leak they fixed it. Also had a recall on computer in truck. Had my truck serviced oil changed, tires rotated and balanced. Told them one tire had slow leak they fixed it. Also had a recall on computer in truck. When they released me. I noticed that front tire had a large object in the tire. I went back in and informed Service tech. I didn’t feel safe driving home. So they took it back in. Instead of putting it on Rush I waited another 1 1/2 hours. I got there at 10:50 am it was 2:32when I left. Really thought it was very neglective of person to not notice the object in tire. More

Always great service here! I like coming here for service because they don't try to get you to get stuff done before you really need it. Service advisors are well trained and p I like coming here for service because they don't try to get you to get stuff done before you really need it. Service advisors are well trained and professional. More