Clay Cooley CDJR Arlington - Service Center

In service dept for transmission Friendly staff is quick to help incoming customer. They listen to my needs. Loaner vehicle available is important. Not able to diagnose transmission i Friendly staff is quick to help incoming customer. They listen to my needs. Loaner vehicle available is important. Not able to diagnose transmission issue though which is frustrating. More

Excellent They provided excellent care and assisted well. Helpful with all needs. All concerns addressed and fixed. By far exceeds all other service department They provided excellent care and assisted well. Helpful with all needs. All concerns addressed and fixed. By far exceeds all other service departments I have dealt with. More

Customer Services Audrey Wilson always takes good care of my needs. I know he will follow up and will notify me if they find anything that needs attention. Audrey Wilson always takes good care of my needs. I know he will follow up and will notify me if they find anything that needs attention. More

Everyone was so nice All of my questions were answered concerning my Jeep great customer service I definitely will be back. Very happy to have this relationship with Don D All of my questions were answered concerning my Jeep great customer service I definitely will be back. Very happy to have this relationship with Don Davis More

Customer service awful Went in to get AC problem fixed and first thing to come out of the customer service guy was,”you know if it’s an AC job you may have to pay right now Went in to get AC problem fixed and first thing to come out of the customer service guy was,”you know if it’s an AC job you may have to pay right now before it gets fixed” Didn’t know if it was because I was Hispanic he thought I didn’t have any money or what. Then the other person that attended me was very rude. Definitely will not go there again! More

Great Service We always receive great service an advisement when working with our service adviser, Audrey Wilson. He's very trust worthy and we trust the service o We always receive great service an advisement when working with our service adviser, Audrey Wilson. He's very trust worthy and we trust the service of our vehicle and recommendations when we work with Audrey! More

Exemplary Listened to my concerns, answered my questions truthfully, ordered and replaced parts in record time. Customer Service alive and well at THIS flagship Listened to my concerns, answered my questions truthfully, ordered and replaced parts in record time. Customer Service alive and well at THIS flagship dealership. Kudos. More

Great I had a horrible experience prior to my visit with Don Davis. I'm really glad I found this dealership. It went smoothly and quickly. I had a horrible experience prior to my visit with Don Davis. I'm really glad I found this dealership. It went smoothly and quickly. More

Good Service Service was good and done quickly. However, would have been nice to have received a phone call or text just to let me know that the vehicle was ready Service was good and done quickly. However, would have been nice to have received a phone call or text just to let me know that the vehicle was ready for pickup. Would be nice too if the vehicle was washed too... More

Great experience Don Davis provides fast hassle free service. While you never really know if a repair shop actually does the work they charge you for (unless you put Don Davis provides fast hassle free service. While you never really know if a repair shop actually does the work they charge you for (unless you put a mark on the oil filter or tire and check it or something crazy like that), I have no reason to believe Don Davis operates that way. I'd recommend Don Davis for your maintenance and repair needs. More