Clay Cooley CDJR Arlington - Service Center

Did everything they could to avoid warranty Very dissapointed with the lack of communication from the service department. The lack of customer service. There wasn’t even an attempt to file warra Very dissapointed with the lack of communication from the service department. The lack of customer service. There wasn’t even an attempt to file warranty for my repairs, they said it would be denied. I would never ever take my vehicle there and I would tell everyone I know to avoid Don Davis Service. When I am told the vehicle would be looked by a specific day then service department does not call to even say hey truck still not in shop it’s going to be x amount more days, that’s an issue. I was paying for a rental out of pocket until the diagnostic was made. So a two day rental turned into a 7 day rental. More

Excellent Customer Service My service rep, Audrey, went above and beyond to get me back on the road during the busy Thanksgiving holiday. I had my minivan towed into Don Davis l My service rep, Audrey, went above and beyond to get me back on the road during the busy Thanksgiving holiday. I had my minivan towed into Don Davis late on Wednesday with an overheating issue, and the service department had my problem corrected on Friday afternoon. I was amazed how quick the turnaround was given the amount of vehicles that were already being serviced at the time. More

Oil change I waited to longe for an oil change and balance on tires. I got the car less than 5 months and needed a balance already,I requested the service rep to I waited to longe for an oil change and balance on tires. I got the car less than 5 months and needed a balance already,I requested the service rep to give me a discount on the balance since it was too early to do that maintenance on the jeep..but no I did not get one, the only reason I when to you is, that we paid 400.00 extra when we got the car More

Service Just came to service my vehicle, no issues. No problem since I've been coming to the dealership. Issuses are the normally resolved on the first visi Just came to service my vehicle, no issues. No problem since I've been coming to the dealership. Issuses are the normally resolved on the first visit. More

Great service This was my first experience with the service department since I bought my vehicle in August. Everyone was friendly and service was quick. Definitely This was my first experience with the service department since I bought my vehicle in August. Everyone was friendly and service was quick. Definitely glad i bought from Don Davis. Best service I have received Compared to Past service department at Subaru of Midland. More

Tire Rotation Arrived unscheduled on Saturday for tire rotation. Greeted by friendly, knowledgeable staff. Rotation completed in record time, with recommendations f Arrived unscheduled on Saturday for tire rotation. Greeted by friendly, knowledgeable staff. Rotation completed in record time, with recommendations for future service maintenance. Looking forward to continued satisfactory experiences at this dealership. More

Excellent and fast service! Don Davis dealership has trustworthy, friendly personnel who provide customers with reliable and reasonably priced service. I do not entrust my vehic Don Davis dealership has trustworthy, friendly personnel who provide customers with reliable and reasonably priced service. I do not entrust my vehicle any other dealership. More

Oil Change..done right my recent oil change was what I expected from this dealership. I received my back to me as I brought it in, clean and no oil spots anywhere. I reall my recent oil change was what I expected from this dealership. I received my back to me as I brought it in, clean and no oil spots anywhere. I really appreciate that. More

Oil change...good job They did a good job... I will use them again... they were very helpful and polite... I had an oil change and they rotated my tires. They did a good job... I will use them again... they were very helpful and polite... I had an oil change and they rotated my tires. More

helpful and courteous Helpful and knowledgeable service helped saving me money! Bought a set of tires at a great price received another tire! offer from Goodyear my service Helpful and knowledgeable service helped saving me money! Bought a set of tires at a great price received another tire! offer from Goodyear my service guy Audrey Wilson formed me they were overkill for my driving needs and use therefore saving me money. Expert no nonsense approach in sales and service!👍 More