Clay Cooley CDJR Arlington - Service Center

Warranty work on Grand Cherokee water pump Mary was very accommodating. The job was completed very quickly. I was very pleased to receive such a nice loaner vehicle. I will always get serviced Mary was very accommodating. The job was completed very quickly. I was very pleased to receive such a nice loaner vehicle. I will always get serviced performed here. More

Drop in for service I dropped by first thing Monday morning to get the oil changed and tires rotated on my wife's Jeep. I also needed the back gate looked at as it was ge I dropped by first thing Monday morning to get the oil changed and tires rotated on my wife's Jeep. I also needed the back gate looked at as it was getting hard to open. Dee was great and informative with time-frame and kept me up to date on what was going on. I got there about 730 am and they had me out by 915 am. There are at least two other Jeep dealerships closer to me, but I always use Don Davis CJD for my service work. More

Nothing was done Took my Jeep in to have oil changed, state inspection, popping noise in front, wind noise, and lastly oil in the air filter. The only thing that was Took my Jeep in to have oil changed, state inspection, popping noise in front, wind noise, and lastly oil in the air filter. The only thing that was done was the oil change. No state inspection, no other repairs done. I was told the the oil in the air filter was normal, I took my Jeep to another shop, and installed of it being fixed under warranty, I will have to pay $300.00 out of my pocket. The popping was a lose control arm, your tech did not fix. Now that my Jeep is not under warranty (by 50 miles) I will be paying for all this out of my pocket, even though the Jeep was under warranty when it was there... The service advisor was nice and helpful. More

Customer Doesn’t Come First I had a bad experience and was disappointed with how the service manager responded and handled the situation. I did the right thing and expressed my c I had a bad experience and was disappointed with how the service manager responded and handled the situation. I did the right thing and expressed my concerns and my concerns were initially dismissed at every level. I literally had to call everyday sometimes two or three times to get a response which I am sure was frustrating and aggravating to the manager ( I could tell from his tone). I just would rather not go through this experience again. More

Great service I had a really good experience with your service department and they were very nice and easy to work with I will probably always use them for servicin I had a really good experience with your service department and they were very nice and easy to work with I will probably always use them for servicing my vehicles. More

Great Service The Gentlemen at Don Davis Service department performed excellent service on my Dodge Grand Caravan. Tony was the service manager that assisted me. H The Gentlemen at Don Davis Service department performed excellent service on my Dodge Grand Caravan. Tony was the service manager that assisted me. He and his crew did a through assessment of my vehicle and performed the required work in a professional and timely manner. Thank you. Dan. More

Wont go back here This place has the worst customer service they had my car for a week didnt actually work on it untill 5 days after they had it and no one returns phon This place has the worst customer service they had my car for a week didnt actually work on it untill 5 days after they had it and no one returns phone calls i had to go up there to find out what was going on. I went for warranty and recalls and ended up getting charged 150 for a diagnostic fee and they wanted to charge me 400 for something it took me 10 minutes and 10 bucks to fix More

Great Service and great dealership This dealership s top notch. They provide excellent sales and service. The people are great. The customer service is awesome. They truly look out f This dealership s top notch. They provide excellent sales and service. The people are great. The customer service is awesome. They truly look out for the customer and even provide a once a month dinner that you are invited to attend. It is a pleasure to know and do business with them . They treat their customers great and you can know you are in good hands. Randall Mims in sales is the absolute best. Eddie in Finance is wonderful, Richard Taylor is the sales manager and is great. Ricky Chandler does a wonderful job in the make ready dept. Shannon Buie will see you are well taken care of in the service dept. and can answer any question regarding your vehicle. This is the best team ever. They all keep their word and provide you with great customer service. More

Great, quick and as promised. Don Davis Dodge Chrysler Jeep is where I take my car for service or whatever my car needs are. My serviceman Mr. Audrey Wilson is one of the best serv Don Davis Dodge Chrysler Jeep is where I take my car for service or whatever my car needs are. My serviceman Mr. Audrey Wilson is one of the best serviceman I have had the privilege of working with. He is helpful, listens to my concerns, tells me what needs to be checked out, along with an estimate of the cost and how long my wait time may be. He checks to see if I need a ride. Thanks Mr. Audrey Wilson. More

Quick and efficient My service PM got me in and out of there quickly with a loaner truck. Glad I didn't drop my 2500 4x4 off and have to settle for a small car, I got a My service PM got me in and out of there quickly with a loaner truck. Glad I didn't drop my 2500 4x4 off and have to settle for a small car, I got a 1500 4x4 so I felt pretty good. More