Clay Cooley CDJR Arlington - Service Center

Tire Replacement Great and timely service. Mark kept me informed at all times about the work being done. He also had the car back to me in a timely fashion. Great and timely service. Mark kept me informed at all times about the work being done. He also had the car back to me in a timely fashion. More

Excellent customer service Every visit is a pleasure, the staff are efficient and caring. I will return again and again with my vehicle. They are always smiling and anxious to b Every visit is a pleasure, the staff are efficient and caring. I will return again and again with my vehicle. They are always smiling and anxious to be of assistance. More

caring staff EVERYTIME I COME TO DON DAVES ITS ALWAYS A GOOD FEELING. THEY TAKE CARE OF YOUR CAR AND MAKE YOU FEEL WANTED, NOT RUSHING ANYTHING. I ALWAYS FEEL WELC EVERYTIME I COME TO DON DAVES ITS ALWAYS A GOOD FEELING. THEY TAKE CARE OF YOUR CAR AND MAKE YOU FEEL WANTED, NOT RUSHING ANYTHING. I ALWAYS FEEL WELCOME HERE. More

Fantastic Super quick service, excellent customer service and super friendly service advisors. Quality of work was 10/10. Would recommend other people here to g Super quick service, excellent customer service and super friendly service advisors. Quality of work was 10/10. Would recommend other people here to get service done More

Good work prices are higher than expected Friendly service prices are higher than expected. The plan of action is a good informative for the customer to use for work that needs to be done Friendly service prices are higher than expected. The plan of action is a good informative for the customer to use for work that needs to be done More

Never Disappointed I have been using this dealership for servicing my last two Ram 1500's and have never left disappointed. Everything is always done correctly the first I have been using this dealership for servicing my last two Ram 1500's and have never left disappointed. Everything is always done correctly the first time and I never had to return to have items corrected. On my last visit, I showed up without an appointment to have my oil changed and tires rotated and balanced.....they even took care of 4 "Recall Items" and it was completed in under 2 hours. I left satified once again! More

Not impressed with lack of communication Went for first oil change, tire rotation and to have front licence plate bracket put on. After approx 1.5 hours they told me our vehicle was ready an Went for first oil change, tire rotation and to have front licence plate bracket put on. After approx 1.5 hours they told me our vehicle was ready and the service rep just handed us the key and didn't show us around the dept or introduce us to the part/accessory area. When we got to vehicle I noticed license plate was still on the dash and was not installed. Went to ask service advisor why the bracket has not been installed and he said since your bumper is metal we could not install it because we cannot drill it, you can buy an after market snap on bracket to put it on. I looked on the internet and no such bracket exists but if one does the dealer should provide it. I have never purchased a new vehicle where they would not put a front license plate bracket on especially one so expensive. If they didn't want to install it at least they could have explained it to me before rushing me out the door because both the salesman and service advisor never told me they could not put it on until I found they didn't install it. More

Was good as always until One of the mechanics lost my locking wheelnut socket, so after 30 minutes of looking for it and taking my truck back to the garage, still couldn't fin One of the mechanics lost my locking wheelnut socket, so after 30 minutes of looking for it and taking my truck back to the garage, still couldn't find it, so they desided to try and match one up so that i could use it in case i have to change a tire. Was told that if they find it that it would either be mailed to me or they would give me a call. More

Check engine light due to transmission issue Transmission shifted hard in first gear, then check engine light came on. Truck under warranty so took it to the Don Davis service department for serv Transmission shifted hard in first gear, then check engine light came on. Truck under warranty so took it to the Don Davis service department for service. Very pleased with the service, professionalism of staff, and how quickly they solved the issue. Also appreciate the use of a loaner vehicle. I will definitely go to Don Davis again for service. More

Very good service Advisor really nice and took card of the vehilce and tbe situstion realñy appreciate what he fid snd how i got a loaner to fo so service Advisor really nice and took card of the vehilce and tbe situstion realñy appreciate what he fid snd how i got a loaner to fo so More