Clay Cooley CDJR Arlington - Service Center

Jo saved the day I’ve had a wobble and break problem almost the entire time I’ve had my Jeep. I brought it in once and was told they could not recreate the problem and I’ve had a wobble and break problem almost the entire time I’ve had my Jeep. I brought it in once and was told they could not recreate the problem and simply rotated the tires and sent me on my way. I brought it back and thankfully I was given to Jo as a service advisor. She knew exactly what I was experiencing and said ‘leave it with me for a day and we’ll get you fixed up’. Finally, I’m driving the Jeep I thought I bought. It’s better now than it’s ever been. Seems like some of the advisors and mechanics were not familiar with how to service over sized tires and lift kits on wranglers. Jo saved the day - she was outstanding. I will ask for her every time I come back. More

Scheduled maintenance The service representative (Victor Ugarte) was nice and personable. He was quickly able to identify what needed inspection and possible replacement. T The service representative (Victor Ugarte) was nice and personable. He was quickly able to identify what needed inspection and possible replacement. The work was completed as expected. I would recommend having your Chrysler vehicle serviced with Don Davis Chrysler/Dodge/Jeep. More

Car Maintence I enjoy Audrey Wilson which is my service advisor. He is very helpful and informative. Others workers I've connected to were also very professional. I enjoy Audrey Wilson which is my service advisor. He is very helpful and informative. Others workers I've connected to were also very professional. More

Outstanding service Tech/ Service This place never seizes to amaze me. I simply place a phone call to MY specific technician Audrey I never have to put off whatever my issue is he alw This place never seizes to amaze me. I simply place a phone call to MY specific technician Audrey I never have to put off whatever my issue is he always seems to be able to promptly take care of me the service mechanic department always does a great job and in a timely manor . I would recommend to anyone in need simply for the friendly greeting I receive upon arrival quality work, professional staff, Great Job !!! I will continue to service my car at Don Davis Arlington More

Got it right I had a great experience. The staff was great. The repairs were done fast and my jeep is dry on the inside. Wish the parts missing were installed prio I had a great experience. The staff was great. The repairs were done fast and my jeep is dry on the inside. Wish the parts missing were installed prior to purchasing as they should have been. To date. 1.cabin filter was missing. I door seals for ft doors missing... Ugg. More

General maintenance Chrysler 300C The service representative was nice and personable. The work was completed as expected. I would recommend having your Chrysler vehicle serviced with The service representative was nice and personable. The work was completed as expected. I would recommend having your Chrysler vehicle serviced with Don Davis Chrysler/Dodge/Jeep. More

Reluctant warranty This dealership has done terrible work in the past, I gave them another chance this visit for warranty work, but after two weeks in the shop, they onl This dealership has done terrible work in the past, I gave them another chance this visit for warranty work, but after two weeks in the shop, they only fixed one thing and refused to fix anything else. I drove the car out of the repair shop with parts of the car held together with duck tape and zip ties. More

Service commitment. Jo Wren quickly addressed my service issues. She promptly got me into a loaner to continue my normal routine. I will call on her every time I request Jo Wren quickly addressed my service issues. She promptly got me into a loaner to continue my normal routine. I will call on her every time I request service for my new Ram. More

Great wotk They were helpful and did the work fast and well. I would use them again any time. Thank you for all the hard work. Ok They were helpful and did the work fast and well. I would use them again any time. Thank you for all the hard work. Ok More

Very good. Very good experience. Ernest and Audrey are very friendly and do a very good job. I have gone to them both for a number of years. Both are very valuab Very good experience. Ernest and Audrey are very friendly and do a very good job. I have gone to them both for a number of years. Both are very valuable assets to your dealership. More