Clay Cooley CDJR Arlington - Service Center

I had to bring my 2022 RAM 2500 back in after getting an oil change. Turns out they failed to properly tighten the oil filter and it leaked oil in my garage and oil was in various areas on my undercarriage oil change. Turns out they failed to properly tighten the oil filter and it leaked oil in my garage and oil was in various areas on my undercarriage after driving with the leak, They did do another oil change for free and were supposed to clean up where the oil had leaked. They did not do so. I cleaned it myself as best I could when I got home. Kyle was informative and helpful but the mechanic did not do what he was supposed to do. I would have a difficult time recommending this service dept. This is the 2nd time I've had issues with the service dept. In both cases it was the mechanic and work performed, not the individuals I dealt with when brining in my vehicle More

I had 3 coupons that was presented at my arrival for an oil change. The young lady stated we can't except that because we're not making enough money as is. I responded as if I need the saving. She choose t oil change. The young lady stated we can't except that because we're not making enough money as is. I responded as if I need the saving. She choose the least amount of saving and stated, this the best I can do for you. We are no longer Don Davis and we're going through changes and I can put the other coupons in the Que for your next appointment 😞 More

Mary has been our advisor since we started coming to the dealership. She always provide excellent customer service and treats you like family. Her experience and knowledge is exceptional. Thanks Mary fo dealership. She always provide excellent customer service and treats you like family. Her experience and knowledge is exceptional. Thanks Mary for all you do!!!! More

Bad service. Bad communication. I had to take my vehicle multiple times for the same issue, and it was never fixed. Bad communication. I had to take my vehicle multiple times for the same issue, and it was never fixed. More

I have had my 2013-300 John Varvatus serviced at the dealership since it was purchased, I have always dealt with Mary Franco and she has always taken great care of me, very professional and everyone has dealership since it was purchased, I have always dealt with Mary Franco and she has always taken great care of me, very professional and everyone has always been very friendly.. I also appreciate the courtesy vehicle taking me home and picking me up when my car is ready More

Bad, was waiting for my car for almost a month and didn’t provide me with another car. provide me with another car. More

I visited the dealership on a Saturday and the service was great and my service advisor Herb Asanrong was super awesome. was great and my service advisor Herb Asanrong was super awesome. More

Cesar is great and always makes sure that I get in and out in no time. out in no time. More

Great job of keeping me informed about my vehicle. He has always treated me with respect. He has always treated me with respect. More

Always takes care of me. Very professional, everyone is knowledgeable and helpful. Car is always in and out without any problems. Very professional, everyone is knowledgeable and helpful. Car is always in and out without any problems. More