Back

Clay Cooley CDJR Arlington - Service Center

Arlington, TX

4.4
3,980 Reviews

3,980 Reviews of Clay Cooley CDJR Arlington - Service Center

Sort by
September 10, 2024

Probably the worst experience I've had. Had to come back multiple times for fix. More

by 817to254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Service was fast and Manny was responsive and quick to notify me that my truck was ready. No issues. More

by cvalladolid9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Waited 2 hours for a an oil change and the sign literally says “fast oil changes” Proceeds to leave my blinkers after the oil change. Doesn’t want to honor my 3 freee oil changes . Not happy . More

by kaylajacinto19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Pereira
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

The dealership is fine but the person who took care of me had my keys and paperwork mixed up. More

by patriciarussell2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clarence Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

The customer service was excellent and I was very pleased with the advisor. I have never had service like that from a dealership before. More

by dmbradford27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Asanrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2024

Experience was great car was ready when I was told it was going to be ready. Love my Service Advisors Mary!!!! More

by Larisa Pope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

The process was smooth and Stephanie was wonderful. She explained everything, showed us all of the features of the jeep we were looking at and provided excellent follow up after the sale. More

by efurney
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Grant Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2024

They offer Fast service and very professional while helping your vehicle get fixed. They go out of their way to get you back on the road. More

by tabitharussell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Asanrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Richard Garcia and Manny went above and beyond to help me get my Jeep back up and going. I greatly appreciate their communication and effort. 5 STARS!!! More

by jynesconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Escareno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Richard G. And Manny went above and beyond to help me get my Jeep fixed. Thanks guys for all of your help. Communication and effort to resolve my issue was gr More

by jynesconstruction
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Escareno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.