Clay Cooley CDJR Arlington - Service Center

Took my 2020 Ram for it's first oil change and the service department was prompt and courteous. Answered my questions. When I got home I thought of a couple things and emailed my service consultant service department was prompt and courteous. Answered my questions. When I got home I thought of a couple things and emailed my service consultant Mark Drexel and he answered those questions promptly. Will go back for next service. More

Cesar did an excellent job explaining your recall process and following up by phone to let me know when the parts were in to complete the job. Repairs done when and as promised. and following up by phone to let me know when the parts were in to complete the job. Repairs done when and as promised. More

The service department was friendly and took care in answering all of my questions regarding my vehicle. I will certainly be back for my service needs. answering all of my questions regarding my vehicle. I will certainly be back for my service needs. More

Completed requested work on time actually ahead of schedule, Informed me of recommended future service and estimated cost to complete. maintenace was quick and responsive schedule, Informed me of recommended future service and estimated cost to complete. maintenace was quick and responsive More

Simple visit. Decent If not distracted service. Nothing bad, just good. I waited while my car was just sitting for paper work to be accomplished. Seems like processes could be optimized to not have that bad, just good. I waited while my car was just sitting for paper work to be accomplished. Seems like processes could be optimized to not have that be an issue. The workers were polite but not very proactive. More

I was there for three hours they only passed the truck backwards only parked stowage Nobody touched it and I paid 150 dollars for nothing backwards only parked stowage Nobody touched it and I paid 150 dollars for nothing More

Battery on my mustang decided to go out right as it was getting cold! Ricky and Cesar were so great to me! Helped me get my battery replaced in no time! I would definitely recommend them! Quick and simple getting cold! Ricky and Cesar were so great to me! Helped me get my battery replaced in no time! I would definitely recommend them! Quick and simple experience! Thanks so much guys !!! I always feel like family when I come in! More

They did a great job. They did a wonderful job communicating the plan and the process. They were very courteous and did a good job on letting me know the expected time and were on target... communicating the plan and the process. They were very courteous and did a good job on letting me know the expected time and were on target... More

Manny Mendoza went above and beyond keeping me informed with everything going on with my truck. From the moment I pulled in to drop it off till the moment I picked it up. Great service!! with everything going on with my truck. From the moment I pulled in to drop it off till the moment I picked it up. Great service!! More

My jeep was there for 3 months just to be told we can get an used parts. Then for them to say oh your transmission bad. Joe Johnson wasn't helpful all. get an used parts. Then for them to say oh your transmission bad. Joe Johnson wasn't helpful all. More