Clay Cooley CDJR Arlington - Service Center

Excellent workmanship and knowledgeable. Great customer service and Nick was especially helpful . Chairs were uncomfortable and could use updating to support long waits. We will recommend this company to f service and Nick was especially helpful . Chairs were uncomfortable and could use updating to support long waits. We will recommend this company to friends. More

Ridiculously long wait time. I don't understand how the little shop right off Lamar can do the exact same thing in 10 minutes. Each time I show up for an appointment, I always show up, yet still receive a little shop right off Lamar can do the exact same thing in 10 minutes. Each time I show up for an appointment, I always show up, yet still receive a shaming "you never showed up" letter. I don't like the reputation you are giving me. More

Very helpful and knowledgeable rep. He made sure I wasn't waiting all day . Made sure they were fixing everything. I requested. Friendly and knowledgeable waiting all day . Made sure they were fixing everything. I requested. Friendly and knowledgeable More

I would have given 5 stars, except whoever rotated my rear dual wheel tires did not align the valve stems when they put them back on and the inner wheel stems were not accessible. I found this out a few rear dual wheel tires did not align the valve stems when they put them back on and the inner wheel stems were not accessible. I found this out a few days later when checking tire pressures to prepare for a road trip. I had to remove the outer rear wheels and align them to the inner stems. More

Failed to fix the HVAC system after attempts. Didn’t Failed to fix the HVAC system after attempts. Didn’t stand behind work done or take responsibility for additional work needed from previous repairs. Failed to fix the HVAC system after attempts. Didn’t stand behind work done or take responsibility for additional work needed from previous repairs. Returned vehicle with glove compartment on floor and handicap tag and garage opener missing. Svc writer MIA during vehicle pick up and no response to email regarding above. Sales manager didn’t call regarding trade/buying another vehicle as promised. Dealership has returned a vehicle they can’t fix, won’t trade for, and with additional lost trade in value. More

The process was quick and easy. The team took the time to answer my many questions. I did not feel rushed and got an explanation. answer my many questions. I did not feel rushed and got an explanation. More

I was greeted before I pulled into the service area my oil change was done quickly in and out and they gave me a very reasonable price for new tires on my next visit oil change was done quickly in and out and they gave me a very reasonable price for new tires on my next visit More

Thanks taking care of my vehicle problem. I wasn't thinking that I would need this type of service so soon but Mary Franco always takes care of me. thinking that I would need this type of service so soon but Mary Franco always takes care of me. More

Audrey Wilson was amazing! And so was Manny and the service manager Joe! I went there to service my airbag and it was complete within a day. service manager Joe! I went there to service my airbag and it was complete within a day. More

My service advisor Audrey Wilson took great care of me, all that and a oil change what more could you ask for,... thank you very much all that and a oil change what more could you ask for,... thank you very much More