Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,054 Reviews of Clay Cooley CDJR Arlington - Service Center
Great fast friendly service. I’m get regular service there always easy and quick. They respect my time and have excellent communication. Used to only get oil changes now I even buy my tires there there always easy and quick. They respect my time and have excellent communication. Used to only get oil changes now I even buy my tires there More
Amazing and quick service some of the most polite and professional staffs I’ve worked with Also take your car to Ceasar he’ll take care of you. professional staffs I’ve worked with Also take your car to Ceasar he’ll take care of you. More
Randall and Josue took great care of me from start to finish. Communication was solid, competent and confident in regards to their products, transaction was fast and easy. finish. Communication was solid, competent and confident in regards to their products, transaction was fast and easy. More
Mary took great care of my family and returned all my calls quickly. I appreciate the service we always get from Don Davis and Mary! Thank you for going above and beyond! We will be back when needed. calls quickly. I appreciate the service we always get from Don Davis and Mary! Thank you for going above and beyond! We will be back when needed. Thanks, Rich Hebert More
Best customer service, thank you Mary for all the professional support you do for me, my vehicle always ready on time and definitely ill recommend you. professional support you do for me, my vehicle always ready on time and definitely ill recommend you. More
Service was great as always. Malfunction Indicator Lamp was still on at the end of the service, but I know it’s not serious and didn’t have time to turn around and get corrected. was still on at the end of the service, but I know it’s not serious and didn’t have time to turn around and get corrected. More
If I could give negative stars I would and save yourself the trouble of this dysfunctional organization and poor customer service. I paid for a FOB that could not be programmed per Don Davis. They agreed the trouble of this dysfunctional organization and poor customer service. I paid for a FOB that could not be programmed per Don Davis. They agreed to let me have the key (since it does unlock the car in the event I need a back up key) and a partial refund (yes I have a receipt in writing). Jay the service rider called and told me the key had to returned for the partial refund. THIS MAKES NO SENSE! Why would I return a key and not receive a full refund and ITS NOT THE AGREEMENT PER MY RECEIPT (I HAVE IN WRITING)! I asked to speak to the service manager and genergal manager, Jay stated (and I quote) "They don't care" (Jay said this several times "They (management) don't care". I hope $175 is worth a valuable and loyal customer, I hope that you receive the negative customer service energy you tell customers, and mostly I know that I will not return for car maintenance or buy a car from Don Davis. Free marketing advice, when a customer has a negative experience, they tell at least 10 people, please multiply that by 100 - I've told social media, Yelp, and anyone or way about my negative experience at Don Davis. Summary - GO SOMEWHERE ELSE WITH ETHICS!!!! More
Love the customer service!!!! They gave me detailed info about my jeep and was able to tell me next steps for service. Very happy customer!! about my jeep and was able to tell me next steps for service. Very happy customer!! More