Clay Cooley CDJR Arlington - Service Center

Nick in the Service Dept was very nice, very helpful when I came in , and did a follow up after the service was completed. Thank you I came in , and did a follow up after the service was completed. Thank you More

The people there are great but I was very disappointed that an oil change deal I had bought for 3 oil changes wasn’t transferable to the new truck. That’s the 3rd truck I bought there and what difference that an oil change deal I had bought for 3 oil changes wasn’t transferable to the new truck. That’s the 3rd truck I bought there and what difference does it make what truck you are putting oil in? More

Once again, Nick provided excellent customer service. I called first about an oil change and inquired about maintenance that was mentioned on a previous visit. Nick immediately knew who I was and even reme called first about an oil change and inquired about maintenance that was mentioned on a previous visit. Nick immediately knew who I was and even remembered my vehicle from almost 6 months before. I thought this was impressive because I know he sees a ton of customers everyday with many of similar vehicles and issues! After picking up my Grand Cherokee, because I had the fuel injector cleaning, there was a strong gasoline smell throughout the inside. After driving it for a bit, I called Nick and shared my concern with him. He was right on it and checked with the technician and then gave me a call back explaining the smell. He was right, the smell went away and my Grand Cherokee is rolling along great! Nick did a great job of listening to my concern and giving reassurance that all was good and the smell would soon go away. Phenomenal service once again! More

All I have to say is.. I'm so disappointed in Don Davis service management department.. I have never felt so disrespected before.. And the way upper management tried resolving it was even more disrespectfu service management department.. I have never felt so disrespected before.. And the way upper management tried resolving it was even more disrespectful..I felt so political with his effort to resolve it.. I'm a loyal doge/ram customer.. Even if I wasn't.. No one deserves to actions that I received in the service department..I definitely will not be taking my truck back to Don Davis service department More

Clean courteous and gave very nice loaner car and gave ample time to bring loaner back. I will definitely use in future even though it’s a lot farther away ample time to bring loaner back. I will definitely use in future even though it’s a lot farther away More

I just came to stay up on my preventative maintenance on my 2015 Ram I’ve never had any problems out this dealership. Always taken care of me. In and out my 2015 Ram I’ve never had any problems out this dealership. Always taken care of me. In and out More

Always a pleasure stopping by don Davis for oil changes and preventive maintenance. They get you in and out with little to know wait and always courteous! and preventive maintenance. They get you in and out with little to know wait and always courteous! More

Mark, service advisor was great and he explained what my car needs and he called me when my car was ready. Shannon, Service Manager did a great job welcoming us to service center and ask me if I need anythi car needs and he called me when my car was ready. Shannon, Service Manager did a great job welcoming us to service center and ask me if I need anything else. I told mr. Shannon that his service advisor, Mark was great and service area was very clean. More

Cesar is on top of it. He is a professional at his job. He shows genuine care for your vehicle every time I visit Don Davis. He shows genuine care for your vehicle every time I visit Don Davis. More

I have been working with Audrey for several months to get the vehicle mechanically sound after it was sold to me by Don Davis with several issues. Audrey has been honest about the work required to make it sa the vehicle mechanically sound after it was sold to me by Don Davis with several issues. Audrey has been honest about the work required to make it safe for my daughter to drive daily. More