Clay Cooley CDJR Arlington - Service Center

This visit was a simple service request to have a key fob replacement. Everything went smoothly and quickly. The only thing I could suggest doing differently is how I was notified when my vehicle was ready replacement. Everything went smoothly and quickly. The only thing I could suggest doing differently is how I was notified when my vehicle was ready. I was emailed. If I had not been on my phone at the time, I could have sat there for who knows how long in the customer lounge. A text or call would be way more efficient. More

Very nice people they got me in and out low price looking forward on coming again soon thanks guy for the hard work and dedication forward on coming again soon thanks guy for the hard work and dedication More

Audrey made the process so easy, explained everything to me and answered all my questions! Will definitely come back to Don Davis for future service - thank you! me and answered all my questions! Will definitely come back to Don Davis for future service - thank you! More

Service was great and would recommend to return. Car was returned on time and very considerate of my needs as a customer. Highly satisfied with service. returned on time and very considerate of my needs as a customer. Highly satisfied with service. More

Service is great and personnel is friendly. They always meet you with a smile and the coffee is hot. They supply two waiting areas one quite and one noisy. I like the quite one. meet you with a smile and the coffee is hot. They supply two waiting areas one quite and one noisy. I like the quite one. More

My wife had our Jeep towed to Don Davis because it wouldn't start. After having them look it over they told us we needed a wiring harness. $900 later we came and picked it up. The car worked for two m wouldn't start. After having them look it over they told us we needed a wiring harness. $900 later we came and picked it up. The car worked for two months and then we started having trouble starting the vehicle. I checked the connections to the battery to find them completely loose and I had to jump start the car. The connections were rusted and had been tightened too many times that they no longer worked. We were able to get the car over to Firestone to find the battery near dead and had to replace both connections. This service leads me to believe they never bothered to check the battery or connections. Maybe the battery went dead in two months time from them checking it... but after paying Don Davis $1k for repairs you'd think they would have tightened the battery connections or maybe told us they needed to be replaced. I doubt that the battery connectors became rusted out and stripped out in the two months since we had it in for repairs. I am quite suspect of the wiring harness repair which leads to this review. I made the mistake of trusting they did the job correctly. The people are friendly, but spending an additional $200 two months after spending $1K leaves me looking for a new repair shop for our older Jeep. More

This is ridiculous to have to do this every time, great. Word word word word word word word word word word word word word word Word word word word word word word word word word word word word word More

This dealership always makes sure the issue I bring her in for, is fixed before i get her back. Mary is always my go to service representative! in for, is fixed before i get her back. Mary is always my go to service representative! More

Was quick and the people were knowledgeable and friendly. Cesar was friendly and told me about my service from yesterday and also what to do in the future Cesar was friendly and told me about my service from yesterday and also what to do in the future More

Yazmin was the best salesperson I have ever worked with while purchasing a vehicle. She was very professional while being easy to speak with about the purchase and functions of the Jeep. while purchasing a vehicle. She was very professional while being easy to speak with about the purchase and functions of the Jeep. More