Clay Cooley CDJR Arlington - Service Center

They made sure I was well taken care of with friendly service even though I had an appointment at one of their different locations, very much appreciated! service even though I had an appointment at one of their different locations, very much appreciated! More

I would give 5 stars but it was unfortunate you do not provide shuttle anymore for those who drop their car off. I realize the reason is due to covid but I still had to take an Uber and I feel there would provide shuttle anymore for those who drop their car off. I realize the reason is due to covid but I still had to take an Uber and I feel there would be time to clean vehicle between riders if its on a schedule. More

Great job all around. However, the waiting area bathrooms are too small. It's really awkward and unsafe for patrons using wheel chairs:( It's even difficult leaving, as the exit ramp is too steep bathrooms are too small. It's really awkward and unsafe for patrons using wheel chairs:( It's even difficult leaving, as the exit ramp is too steep, and there are no automatic doors. More

I was able to bring my vehicle in on the date requested to be serviced. I was pleased with my service rep and the service given. to be serviced. I was pleased with my service rep and the service given. More

The service was good Everyone there made you feel like home and away time was pretty low Everyone there made you feel like home and away time was pretty low. home and away time was pretty low Everyone there made you feel like home and away time was pretty low. More

Had my Jeep 14 business days- did not inspect full damage in beginning - had to go back to insurance, also forgot to include tow fee with insurance. in beginning - had to go back to insurance, also forgot to include tow fee with insurance. More

Cesar was great got me out in a decent amount of time for a balance rotate and an oil change. I really appreciate the clean waiting area, bathroom and the mask on everyone. a balance rotate and an oil change. I really appreciate the clean waiting area, bathroom and the mask on everyone. More

Always great service! That’s why we keep coming back! Thank you Audrey & Manny for always taking care of us. We will definitely be back! Thank you Audrey & Manny for always taking care of us. We will definitely be back! More

Dealership immediately scheduled an appointment to address my concern. Communication was clear and issue was resolved in a timely manner. I appreciate this type of customer service and would recommend address my concern. Communication was clear and issue was resolved in a timely manner. I appreciate this type of customer service and would recommend them to friends and family. More

Took the car for an oil change and tires rotated. Service as expected. Got there on a not so busy day/time so I was out fairly quickly as expected. Got there on a not so busy day/time so I was out fairly quickly More