Clay Cooley CDJR Arlington - Service Center

Always greats me with a smile and very perceptive to questions. She has been my Service Advisor for years and I trust her with my car needs. She is knowledgeable and keeps you informed on what my car questions. She has been my Service Advisor for years and I trust her with my car needs. She is knowledgeable and keeps you informed on what my car needs. More

Clearance demonstrated excellent customer service. I definitely will be working with him again for future service visits. I definitely will be working with him again for future service visits. More

Great customer service! My rep took care of my needs swiftly! Happy to go back! My rep took care of my needs swiftly! Happy to go back! More

I called Don Davis after seeing a pick up truck that met my needs. Randall Mims took my call, we agreed to a price immediately and even thought I was calling him from Houston, we took care of business and my needs. Randall Mims took my call, we agreed to a price immediately and even thought I was calling him from Houston, we took care of business and took delivery of the truck in less than 24 hours. Randall was great, but the finance guy was just as good, never walked out of a finance department after finalizing the deal as quick. More

Great service friendly staff would recommend them to a friend. They had a nice waiting area and offer us a ride if we wanting to go home and wait friend. They had a nice waiting area and offer us a ride if we wanting to go home and wait More

AWFUL CUSTOMER SERVICE Made an appt for oil change and tires. Sat for 1 1/2 hrs before being told it will take 3 more hours! Didn’t have that time to wait. Had an appt at 6:00 in Ft Worth Would tires. Sat for 1 1/2 hrs before being told it will take 3 more hours! Didn’t have that time to wait. Had an appt at 6:00 in Ft Worth Would not have waited/cancelled the appointment if we were told 1 1/2 hrs earlier that they were behind by 4 hrs. Was told this was due to walk-ins?! They take priority over appts I guess More

Seth has been awesome to work with. Constant communication, responsiveness, professional and kind! Highly recommended! Constant communication, responsiveness, professional and kind! Highly recommended! More

Quality work, costly, takes a bit of time to complete. Providing rides home while vehicle being repaired a big plus. Providing rides home while vehicle being repaired a big plus. More

Poor customer service. They do not understand how to make a CUSTOMER feel valued. Buying a vehicle here is unsurpassed, but when having service, go somewhere else!!!! They do not understand how to make a CUSTOMER feel valued. Buying a vehicle here is unsurpassed, but when having service, go somewhere else!!!! More

It's very important to have a good service connection. Caesar is my service adviserand he does keep me up to date on my vehicle. Caesar is my service adviserand he does keep me up to date on my vehicle. More