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Clay Cooley CDJR Arlington - Service Center

Arlington, TX

4.4
4,006 Reviews

4,006 Reviews of Clay Cooley CDJR Arlington - Service Center

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October 30, 2024

I was under the assumption that my first oil change would be free, but wasn’t. Not happy about it and haven’t heard an explanation from my sales person or anyone else. More

by DLOYDDIXSON
Recommend Dealer
Yes
Employees Worked With
Kyle Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2024

First time servicing my vehicle at this dealership. Bryant Rojas was an excellent service advisor. More

by Bileshouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Rojas
October 26, 2024

I got a 23 dodge charge July 4 and 20days later it messed up check engine light on. Air conditioner played out. I had my car serviced and needed a oil change not even a month later. More

by mckinneysherrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clarence Henderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernest terrific absolutely amazing.
October 24, 2024

I bought my truck there and left it over the weekend to be worked on . I get it back and yall can’t even vacuum or wash it . Smh unreal. More

by vic112278tsunami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanie Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2024

clay Cooley did me dirty after purchasing my vehicle from them. No trust at all More

by Indianeyes1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manuel Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

Service is very expensive for minor labor! ! Over $60 to replace a battery that I provided. Needs better communication to customers about their vehicles!!..My car was there for 11 days and only More

by loc52tex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lanie Neal
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2024

My Service Advisor Cesar Pereira continues to meet or exceed my expectation in servicing my vehicle. Takes the time to review any notes from the technician who performed the service, So I am up to speed More

by dwightseiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Pereira
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2024

Very friendly, courteous and professional. This is my 2nd vehicle with them as of today, 5th family vehicle. Trusted dealership. More

by catrina.allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ty rivers
October 15, 2024

Mary was very knowledgeable and and gave great service. she also had the vehicle ready at the time it was suppose to be ready. More

by JACKAM70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary Franco
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2024

Cesar Pereira is a very rude argumentative person (very unprofessional). I will no longer do business with Clay Cooley. More

by rewheel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cesar Pereira
1.0
This rating includes all reviews, with more weight given to recent reviews.