Clay Cooley CDJR Arlington - Service Center

I only got an oil change, but for the most part service was great. My service advisor could’ve been a little bit better and usually they provide me with a list of things that need to be done on my truck. W was great. My service advisor could’ve been a little bit better and usually they provide me with a list of things that need to be done on my truck. Which they didn’t do this time More

Kyle worked hard to rectify the terrible service provided in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. t in my previous visits. My RAM TRX was shaking when i accelerated and in braking, the team their told me the tired were rotated and spin balanced. this was a lie, i also had grease leaking from my axle and transfer case. they hadnt updated the software in my truck and i question if they even performed the oil change which i paid for and took 6 hours. if it weren't for kyle i would not return. i waited 4 hours for them to locate and then write the ticket for 2 parts!!! OEM parts. i'm debating taking my vehicle to another dealership, there have to RAM service departments that take pride in the product they put out. this one does not. More

My sales person was perfect Heaven! But my overall experience has been horrible. From the finance issue that was finally fixed to the truck not even being a few weeks old breaking down But my overall experience has been horrible. From the finance issue that was finally fixed to the truck not even being a few weeks old breaking down on me. Truck is currently in the shop now for the second time with unknown issues nor a solution. Hopefully we can turn this experience around. More

Service writer was nice, not very knowledgeable. The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repa The pricing was way out of line. I questioned the cost and was given a very vague and general explanation. I was able to get the exact parts and repairs done for less than 1/2 the cost Don Davis wanted. More

The service team was very professional from scheduling through completion of service. I was kept informed of status throughout the process. through completion of service. I was kept informed of status throughout the process. More

My service representative is awesome. Cesar is always there ensure that everything I need is taken care of and he keeps me informed. Could not ask for a better person Cesar is always there ensure that everything I need is taken care of and he keeps me informed. Could not ask for a better person More

The service team always does a great job of getting my vehicle in and out quickly. They do a great job!! vehicle in and out quickly. They do a great job!! More

My service advisor had great customer service! Very nice and courteous, very helpful and knowledgeable! Very nice and courteous, very helpful and knowledgeable! More

Caesar did a great job. He kept me informed at every point in the visit He kept me informed at every point in the visit More

Dealership was nice and clean, and the employees were very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service very professional , prompt and informative. My service provider went out of his way to help me get my vehicle in for service More