Clay Cooley CDJR Arlington - Service Center
Arlington, TX
4,060 Reviews of Clay Cooley CDJR Arlington - Service Center
Was prompt in getting my vehicle in for service and my recall taken care of. The value of service and time taken were both appreiciated. recall taken care of. The value of service and time taken were both appreiciated. More
The customer service was great. Very friendly service and super quick! I was provided al of the information needed in a quick manner and also provided follow up! Very friendly service and super quick! I was provided al of the information needed in a quick manner and also provided follow up! More
Great communication, fast work and very professional. Kept me updated on my vehicle throughout the process of fixing a recall. Kept me updated on my vehicle throughout the process of fixing a recall. More
Service was completed as promised and everything has been great since. My next set of repairs will be done there too. Great work great since. My next set of repairs will be done there too. Great work More
Bryant is one off the the good ones we worked with. In fact he's the only one that we with so far. He's been a great help to us. I would recommend him to anyone who wants a service advisor. In fact he's the only one that we with so far. He's been a great help to us. I would recommend him to anyone who wants a service advisor. More
Professionalism and excellence support before and after services given. Definitely my go to dealership and service department. services given. Definitely my go to dealership and service department. More
My service person was very nice and took very good care of my needs. Look forward to dealing with him in the future. of my needs. Look forward to dealing with him in the future. More
Not happy with my visit at all Javier would not return my call and never finished the work but sent me an voice months later saying he did something up over there call and never finished the work but sent me an voice months later saying he did something up over there More
Maintenance was performed quickly, and truck was ready for pickup much earlier than I anticipated. I was a disappointed with the communication. When I scheduled my appointment on-line there was a pl for pickup much earlier than I anticipated. I was a disappointed with the communication. When I scheduled my appointment on-line there was a place to make comments, and I did. I noted that I would leave truck the day ahead of schedule and need a ride home, then I would need a ride back to pick up after service was complete. When I arrived, my assigned service tech was not aware of the comments I made. I was notified that my truck was ready, I called in to make arrangements to have someone pick me up. There was no information that I was needing a ride back to get my truck. Inface when I arrived at the service department, I found out the assigned service tech was not even working that day. and my service was not handed to someone that was working. I was just left to taken care of by whomever was available?? 1. Nobody read the comments when I scheduled my service. 2. For pick-up, assigned service tech was not at work and I was not assigned to another service tech. More
This dealer takes good care of my two Jeeps. Both of them come to Clay Cooley twice a year for service and as needed during the year. Both of them come to Clay Cooley twice a year for service and as needed during the year. More