Classic Toyota of Wilkesboro
North Wilkesboro, NC
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I had my Rav4 in the shop at Classic Toyota, for a paint job and some minor body work. There were a couple of glitches that could have soured my experience. But Mark Gray the general manager, took over an job and some minor body work. There were a couple of glitches that could have soured my experience. But Mark Gray the general manager, took over and solved everything for me. He should be teaching classes on customer relations. I couldn't be happier. More
Bait and Switch dealership.Spoke to Amber about a van on Bait and Switch dealership. Spoke to Amber about a van on Saturday. Discussed a price and she said it would be no problem. She then informed me that Bait and Switch dealership. Spoke to Amber about a van on Saturday. Discussed a price and she said it would be no problem. She then informed me that a deposit was going to be put on it on Monday. She said her manager wanted to show me another van. I said thank you, but declined. She texted me Tuesday saying the deal fell through with the van I wanted , so I called to confirm availability. I drove 1 hour up there, but was then told that it was sold. They then proceeded to tell me that they wanted me to look at another van which was not what I was looking for. Asked Amber why she told me it was available when she knew I would have to drive 2 hours round trip. She smirked and said, "Sorry." I told her that I would let people know what they did. Within 5 minutes of my leaving, I received a call from the General Manager, Mark Gray. He promised to make it right by sending me a check for my time and gas. No check in the mail. Shocker right? So now, Amber lied and the general manager lied. Buyer beware of this shady, bait and switch dealership. More
Everyone here was practical and friendly. They had some nice options available on the lot, and they worked with us to get the financing to meet our budget. nice options available on the lot, and they worked with us to get the financing to meet our budget. More
I purchased my 2020 RAV4 from Nichole and she is AMAZING! She got me a great deal and told me everything upfront. No surprises and a payment I can afford. Highly recommend working with her! She got me a great deal and told me everything upfront. No surprises and a payment I can afford. Highly recommend working with her! More
I am in love with my new Corolla! Everyone was super helpful and I could not have asked for a better experience than I had at Classic Toyota of Wilkesboro! helpful and I could not have asked for a better experience than I had at Classic Toyota of Wilkesboro! More
My husband and I got our 2020 Toyota tacoma from Toyota and it was the best experience we had ever had. Jaymie was very helpful and wonderful at her job, she knew the answer to every question we had and go and it was the best experience we had ever had. Jaymie was very helpful and wonderful at her job, she knew the answer to every question we had and got us in and out with a brand new truck in no time! More