Classic Toyota of Tyler

Excellent service. Very friendly staff First visit to this dealership after moving to local area. Took my 2008 Tundra in for routine service. Service writer promptly wrote up the service First visit to this dealership after moving to local area. Took my 2008 Tundra in for routine service. Service writer promptly wrote up the service order and directed me to customer lounge where another staff member offered cold water. I wandered out to showroom area and was approached by Shatonia Sanders, sales department. I made it clear that I was only in for a service call that day and had no plans to make a trade at that point. Never the less, she was very pleasant, had excellent product knowledge and spent a good deal of time with me answering questions about the new Toyota models. I'm almost 70 years old and have lost count of the number of new cars I have purchased but found Shatonia a pure delight to work with. Felt guilty for not buying a car from her. My truck was serviced promptly and the cost was reasonable. Overall, a satisfying experience and I'll be back for any additional service or a future purchase of a Toyota. More

Excellent sales group Bought a 2015 Tundra- Joe did a great job explaining the features and the was very responsive n the follow up visits. We have purchased several vehica Bought a 2015 Tundra- Joe did a great job explaining the features and the was very responsive n the follow up visits. We have purchased several vehicals from Classic and will do again! More

GREAT SALES TEAM We bought a new Rav-4 today. My wife and I were really impressed with Chris Landrum and his efforts to help us get into the vehicle with the deal tha We bought a new Rav-4 today. My wife and I were really impressed with Chris Landrum and his efforts to help us get into the vehicle with the deal that met our needs. He never rushed us or pushed us to go beyond our budget. My wife and I are never fans of pushy sales people. Chris was certainly not pushy at all. I think his many years of selling cars has given him the right feel as to what the customer wants and needs to fulfill their needs. He did a really great job explaining everything. In addition, Kyle Davis-Used car sales manager deserves some credit also. He was willing to come up on the value of my trade enough to help my wife and I arrive at a final figure that was in our budget. Thanks so much, Chris Landrum and Kyle Davis. More

Excellent customer service This was my first visit to Classic Toyota of Tyler. I was not sure what vehicle I wanted or if I could even trade. Lance Nichols was my salesman and This was my first visit to Classic Toyota of Tyler. I was not sure what vehicle I wanted or if I could even trade. Lance Nichols was my salesman and he made it very easy to decide on the vehicle I wanted within my budget. He was helpful and is a good people person. He worked it out and made the best trade possible. I strongly recommend Classic Toyota of Tyler and Lance. I will recommend Classic Toyota of Tyler, Lance, Olivia, and John David to everyone. I love my new Camry. More

Superior Customer Service and Attention to Detail This is our first purchase from Classic and we are completely blown away with how great of an experience we had in buying our Sequoia. Shatonia was ou This is our first purchase from Classic and we are completely blown away with how great of an experience we had in buying our Sequoia. Shatonia was our sales person and was an absolute pleasure to deal with. She was knowledgeable about all the products available, and considerate of our time. Ray in the finance department is extremely attentive to the details. Kyle the GM is AMAZING to work with. We look forward to many more deals with them in the future. Now we just have to find the right Tundra for my husband. Thank you Kyle, Brent, Ray, and Shatonia for great purchasing experience. More

Buying a Camry Last week my husband and I stopped in Classic Toyota in Tyler Texas. We were met by a bubbly most helpful Sales urep, Karen Shelton. She answered Last week my husband and I stopped in Classic Toyota in Tyler Texas. We were met by a bubbly most helpful Sales urep, Karen Shelton. She answered all our questions and helped us through the purchase process. Most importantly, she involved ited our black lab, Sammy, to come inside the dealership. I strongly urge anyone looking to buy a Toyota, new or used, GO TO CLASSIC AND ASK FOR KAREN SHELTON. You will be glad you did. 😀 I love my Camry. More

Great service My experience with Classic Toyota has always been good! My salesperson was Karen Shelton, she helped me with everything I needed and also made suggest My experience with Classic Toyota has always been good! My salesperson was Karen Shelton, she helped me with everything I needed and also made suggestions that were much needed! I will continue going to Classic and using Karen as my "go to" person! More

Excellent service! I received excellent service from Classic Toyota when I purchased my "new" used Avalon. The sales person Karen Shelton was very helpful, without bein I received excellent service from Classic Toyota when I purchased my "new" used Avalon. The sales person Karen Shelton was very helpful, without being too pushy. She knew her product well and continued to assist me after the sale was complete. The business office and finance office personnel were key in finalizing my purchase. More

Great first experience This was my first time buying a car EVER and classic Toyota made it so simple and easy. Everyone there was extremely helpful when it came to finding t This was my first time buying a car EVER and classic Toyota made it so simple and easy. Everyone there was extremely helpful when it came to finding the right car for me. The boring part of paperwork and actually handing over the check was as quick and easy as it could possibly be. Loved my experience and my new car! More

Amazing My experiance with Toyota has always been great to my family and i. LEO our sale man was very nice and had excellent customer service. He was very hel My experiance with Toyota has always been great to my family and i. LEO our sale man was very nice and had excellent customer service. He was very helpful and nice to us while we were figuring out the correct price for our new highlander. We are very thankful with Leo and his service. We greatly appreciate all that he did for us. More